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New installation of 2014 Premium freezes Windows at startup

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Just upgraded to ATI 2014 Premium from 2013 with Plus Pack.

The issue I have is that when Windows loads and gets past the 'Welcome' screen, the background wallpaper shows, but no icons or start menu. You cannot use the mouse at all.

I can load into safe mode ok and did a system restore which brought the screen back. Uninstalled ATI 2014 and it did it again ! I then used the 'Clean Tool' to uninstall and reinstalled, but still the same issue.

I have now removed all references of ATI from startup when Windows loads using msconfig / startup (schedhlp.exe, TrueImageMonitor.exe, and TimounterMonitor.exe) and things seem back to normal so far, but this is not an ideal solution

Any ideas about what to do?

Machine is Windows XP 32Bit SP3.

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http://kb.acronis.com/content/45637

Not sure but this might help.

Encountered the same problem with trying to open 2014. Found that I was unable to open my DVD writer/player. Did a reboot and removed a blank disc from the player. Have had no problems since. It appears that if the DVD player has a disc in it, 2014 is unable to access the drive and therefore hangs until the drive is free.