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Can't get Incremental or Differential Backup from External drive to second External drive

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I keep data on an external drive. It's not on my computer. I can make a full backup to a second drive with no problem, but when I try to do an incremental or differential backup it just does another full one. I'm not swapping backup drives. I'm using the same second drive for the backup.

I'm using the trial now and really like the other features and hope to be able to buy, but I need to resolve this. I can do full backups without backup software.

Thanks!

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When a inc or dif backp is wanted, the backup scheme must be set accordingly during its creation.

The first file created will be a full backup. The 2nd backup can be a inc or dif--depending upon how the backup scheme is configured.

As you are new to the software and I am assuming it is 2014, there is coniderable help via my signature link #1 below.l