Acronis True Image not seeing DVD/CD drives

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Hello. I read through the Grover thread above but did not see my issue there (though I could have overlooked it!). I have an older version of TI-ver 8.0 build 937. I reinstalled Acronis on this machine back 9/09 and performed a Full backup of my system w/all hard drives present in the backup and the backup was done on my Sony 510A DVD player . Now, I've added an external USB Maxtor 250 gb HD and when I went to create a new bootable disc so that I could use this ext. drive for my new backup location, the only option available for the backup is the "A" drive. None of my CD/DVD's are present in the list for the backup method! I am not sure what to do since they were there previously.

Any assistance would be greatly appreciated.
Bob.

mar 16/02/2010 - 21:29
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Try using the usb connector in the rear. Do not use a hub. Also remove any other usb devices before connecting.

Try simulating a test restore and see if what devices are visible. If the others show,then switch to a backup and see if the devices continue to show.

You could also try burning a new Rescue CD. The CD should certainly show the CD/dvd if it showed in earlier use of the CD. The new Maxtor may not appear due to lack of the proper drivers. Let's see what happens when you try the above.

Is the current machine the same as the original install of TrueImage? In other words, are you sure the 9/09 install was fully functional with the Rescue CD?

Maybe some the version 8 or 9 users can respond as to whether the 2010 trial download will work with a version 8 *.tib restore file.

mar 16/02/2010 - 21:50
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