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Usb don't work when do backup with Acronis

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Hello, I've got a problem with my Acronis and I need help. When I do a backup with my Acronis True Image, my computer doesn't recognise none of the usb's, nor the mouse, the keyboard or the external hard disk conected to the usb. The bios is prepared for Windows 8 (uefi).

Thanks a lot for your help!

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Only version 2014 and 2015 is compatible with 8.1.