ATI2010 does not find my RAID10 setup.

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I used to have a RAID 1 setup with a previous build of ATI2010 and it could find my RAID 1 when I booted with the boot disc.

Now I have the latest build of ATI2010 and it is unable to find my RAID10 setup. The boot disc of the previous build would find all 4 independent drives instead of 1 single RAID10 disk. The new build does not find any drives, even my USB hard drive that I am trying to restore from.

I have tried the BartPE boot disc and the ISOLINUX boot discs, but both fail.

The BartPE disc loads and when I click on Acronis true Image from the menu, it never loads up ATI2010. Eventually the BartPE will freeze (although I am able to move the mouse, but the menu button on the bottom disappears.).

I tried the Isolinux ISO but it also fails to find any hard drives and gives a bunch of errors while it is booting up.

I also tried creating a bootable USB drive, but it also does not find the drives.

Last attempt is to download the Plus Pack and try the WinPE boot disc creation. If that does not work, and Acronis is unable to get their software to work, I want my money back.

My computer:
Asus M4A79 Motherboard
AMD Phenom II X3 720 BE
8GB DDR2-800 RAM
Windows 7 Pro x64

sam 20/03/2010 - 19:31
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I believe you have 30 days from purchase to request a refund under Acronis's satisfaction guarantee.

That all of these versions of boot disks have failed, even the windows versions, suggests that there is something very pecualir with your particular setup. I have never met a machine that one or the other of these would not work on. Sending the requested info to tech support can ensure that they can gie you iso for a boot disk that includes a driver that works on your machine. It might take a couple of tries but something is bound to work. If it's not a driver issue, and that is certainly possible in a case where none of the boot disks work, then it is probably a more intransient issue. BTW, isyour RAID hardware or software driven? If software driven, then you need to have on the boot disk the software that operates you RAID. If hardware driven (e.g., off of the chipset, then the RAID function shouldn't affect the bootdisk, given that the right hardware driver is included.

Also if your prevous 2010 boot disk worked, have you tried using that again? Or is that now failing also? If so, that suggests a machine specific problem.

dim 21/03/2010 - 14:02
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Thanks for your reply.

I was sent a link by an Acronis employee that looked like the ISOLINUX boot CD but was much smaller (about 30MB). It booted up to the point where it would show the Acronis True Image 2010 loading screen and it said "Processing..." or something similar on the bottom but it never finished loading and then the computer just reboots.

I have updated the BIOS to the latest version, with only a slight change. The WinPE CD now loads Acronis True Image, but while it finds every other drive in my computer, it does not find the RAID10 array.

The previous version of the boot CD did not detect the 4 drives as 1 RAID volume. It detected 4 drives (each of the array drives individually), which of course is useless for trying to restore to a RAID 10 array of 4 drives.

My motherboard has the AMD 790FX northbridge and the SB750 southbridge.

I am using the chipset RAID.

Do you think it would work if I migrated the RAID10 to a RAID5? That is one of the options in the AMD RaidXpert software.

mar 23/03/2010 - 03:42
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello all,

Thank you for posting your question, I will be happy to help.

Jaime,

I am sending a link to you via Private Messages to download another ISO file. This CD contains the latest kernel available for now.  Please create a new Acronis Bootable Media and check its' functionality. 

Scott,

Thank you for your help. 

Please let us know the results, we should be sure that the program runs flawlessly. If the provided information is not clear or if you have any other questions do not hesitate to post them and we will be glad to answer.

Thank you.

mer 24/03/2010 - 09:45
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.