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Build 43994 bootable media runs then hangs on boot on Gigabyte X58 USD3R + Windows 10

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Hi,

Tried creating media multiple times including redownloading and creating the boot CD ISO from my customer login. Also tried using bootable media from SP3. Am using the Universal restore ISO.

Possibly unrelated since I didnt test the media boot recently but since upgrading to Windows 10 pro RTM when booting from bootable media CD the Acronis software loads - the menu for x64, x86 and continue booting appears but then software appears hung - no keyboard response works except ctrl-alt-del

no mouse cursor either - ctrl M and F10 dont work. Acronis just hangs - no error messages either.

KB and mouse are USB.

Using Gigabyte motherboard X58 UD3R with FH (latest) BIOS.Some of the drives are using AHCI and Intel Matrix RAID

Basically the Acronis software from bootable CD is non functional on my system.

I tried an old boot CD from 2010 version of Acronis and it boots fine but of course isnt recognising archives TIBs created by 11.5.

Cheers

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Hello Manfred,

Thank you for your posting! This issue requires deeper investigation, please contact our Support team.

Thank you,