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Problems seeing a USB stick while using the Clone Feature

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I have created a bootable USB stick for True Home Image, I want to use another USB stick as my source and the compact flash drive inside my computer as the destination. When I get to the Clone Utility it does not recognize the USB drive that I want to use as my source. I have tried several methods explained in the forum and have not found one that works.

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 Hello all,

Thank you for posting your question, I will be happy to help. 

Most probably, the USB flash drive has been detected as a removable media (the program is unable to clone removable media).

Travis,

Try to perform the operation under Windows. Please shut down the computer, plug the USB flash drive and turn on the computer again. Launch Acronis True Image and perform the operation. 

MudCrab,

Thank you for your help. 

Please let us know the results, we should be sure that the program runs flawlessly. If the provided information is not clear or if you have any other questions do not hesitate to post them and we will be glad to answer.

Thank you.