True Image 2014 won't boot up on ASUS T100 notebook PC

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Thanks Colin, It sounds like your headed down the right path. I agree with you that if this proves successful it will have to be offered to TI users, as you know the Forum has had several posts to date with the same or similar problems. Hope it works out!
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Proof of concept works.
Will be trying with 32 bit UEFI and TI 2014 later on. May not happen today though.
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Colin,
I believe that the ASUS T100TA may in fact create a 32 bit UEFI bootable USB recovery stick. I have been following the thread and checking my bootable USB stick trying to follow along. When I examine the /efi/boot folder on my bootable USB stick I see a file called bootia32.efi which makes me think that it is 32 bit. When I overwrote my boot.wim file with the boot.wim file created with ATI2014 I get an error code 0XC000000F associated with the winload.efi file and the T100 fails to boot up.
Please let me know if there is anything that I can do to assist with testing the ASUS T100 tablet. It has a ATOM Z3740 processor and the bios is manufactured by AMI. I flashed the bios to the latest version 304 dated March 14, 2014 thinking that maybe that would help, but it didn't.
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Sad news :( As it stands at the moment, TI 2014 cannot boot 64 bit UEFI computers. It might be that someone somewhere can work out how to persuade TI to be happy with 64bit UEFI, but I suspect it means not using the BartPE script. As Torsten mentioned he has got it to work using a 3rd party software.
The good news is, that ABR11.5 which does have 64bit UEFI capability will boot the Medion.
I have typed up my findings and methods for Acronis to look at on the private MVP part of this forum.
Whilst this won't be of much help, to get your device to boot from USB, try the following, which as I have stated works for the Aldi Medion Akoya P2212T model.
1. Insert USB stick with Windows booted.
2. Navigate to the Microsoft Disk Recovery program.
3. Untick the copy recovery files (these will be the OEM recovery files, so possibly not what you want).
4. Windows will make the USB stick bootable and place a boot.wim file.
In Windows 8.1 there are a number of ways to get to the MS disk recovery utility. You can swipe the right side of the screen when in Desktop and select "settings" and then either Control Panel or click down the bottom "Change PC settings".
Control Panel - Select recovery\Create a recovery device - untick 'copy recovery partition' as that will just copy over your OEM recovery folder.
PC Settings - Update and Recovery\ recovery\Advanced Startup - your device will now reboot
From the Tiles, just type into a spare bit of the screen (or with the latest 8.1 update - use the search panel top right hand corner) "recovery" and the correct program will be selected.
Somewhere it seems to copy over some files that mark the USB stick as bootable by the UEFI that manually making a UEFI booting USB stick doesn't.
The Medion when shutdown doesn't power down the USB ports. To make sure everything is off, you need to press the temperamental power button hard for a few seconds this removes all power. Then attach the bootable USB and power on. The boot takes about 45 seconds, this environment will bring you to a select keyboard layout - here you might as well switch the machine off, as all this proves is your machine will boot from USB.
For those who are lucky enough to have a copy of ABR11.5 (latest build), you can now make a WinPE based ABR recovery environment by selecting 64bit UEFI, once made, copy over to the sources folder on the USB stick.
You will now need to open up the Windows Command prompt in Administrator mode, as unfortunately MS have made the boot.wim file both hidden and a system file.
From the command prompt type in the following. Note my USB stick is drive G:, you will need to substitute whatever your drive letter is.
G:
CD sources
attrib -h -s boot.wim
optional for those happy to be in command mode
ren media.wim boot.wim
Press enter after each command above.
Now using your file manager you can rename or delete the current boot.wim. Rename the Acronis media.wim to boot.wim - there is no need to hide or make this file a system one.
Close the command prompt, shutdown Windows and then cold boot, ABR11.5 will boot and you are in the recovery environment.
I intend to see if there is any way to play with the TI 2014 version of the wim file to make it 64bit happy. I don't hold out much hope though.
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Colin,
Glad to hear that replacing boot.wim with the 64 bit boot.wim from AB 11.5 works.
Now for the TI version. I have already made TI 2014 run in a 64 bit WinPE. See this thread for instructions http://forum.acronis.com/forum/54130 . When you run MustangPEBuilder64 there is an Advanced Options button. On the Advanced Options page there is a check box to copy boot.wim to a folder location. Try using that boot.wim with your USB stick. It should work.
Virgil,
I have written a program to add TI 2014 to an existing boot.wim. So far I only have it done for a 32 bit boot.wim. Since your machine is booting on 32 bit it should work for you. I will write up the necessary instructions and post them along with a download link later today.
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All,
Now that sounds very promising. Great work Colin, Paul, there just may be light at the end of the tunnel after all!
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Virgil,
Here is the procedure for adding TI 2014 to the existing 32 bit boot.wim file on your USB stick. You will need the Windows ADK installed.
1. Download the necessary program from http://www.mechrest.com/plugins/MustangPEBuilder/Downloads/Files/AddTI… . Unzip the file and put the AddTI folder in the root of the C drive (C:\AddTI).
2. Open the Deployment and Imaging Tools Environment command prompt from the Windows Kits start menu. In the window enter the following lines to remove the hidden and system attributes from the boot.wim file on your USB stick where D: represents the drive letter of your stick:
D:
cd \sources
attrib -h -s boot.wim
Leave the command window open.
3. Open Windows Explorer and navigate to C:\Program Files\Windows Kits\8.0 or 8.1\Assessment and Deployment Kit\Windows Preinstallation Environment\x86\en-us and rename winpe.wim to winpe.orig.wim.
4. Copy boot.wim from your USB stick to the above folder and rename it winpe.wim.
5. Go back to the open command window and enter the following lines:
copype x86 C:\winpe_x86
dism /Mount-Wim /WimFile:C:\winpe_x86\media\sources\boot.wim /Index:1 /MountDir:C:\winpe_x86\mount
Leave the command window open.
6. In Windows Explorer navigate to C:\Program Files\Acronis\TrueImageHome\BartPE and unzip the file WinPE.zip to the BartPE folder.
7. Open C:\AddTI\TIHome2014.ini with notepad. Adjust the existing line to point to the Acronis BartPE\Files folder you unzipped in the previous step.
8. Now run C:\AddTI\TIHome2014.exe.
9. Go back to the open command window and enter the following line:
dism /Unmount-Wim /MountDir:C:\winpe_x86\mount /commit
Wait for it to finish and close the command window.
10. Copy C:\winpe_x86\media\sources\boot.wim to a location on your hard drive.
11. Delete the C:\winpe_x86 folder.
12. Replace boot.wim on your USB stick with the boot.wim you saved to your hard drive.
13. See if the USB stick will boot and run TI.
14. After you have success, go back to the folder in step 3. above and rename winpe.wim to winpe.recovery.wim. Now rename winpe.orig.wim to winpe.wim. You are done.
Edit April 22, 2014:
A new version of AddTI has been uploaded. This new version will handle both 32 and 64 bit boot.wim files. There are readme.txt files included with complete instructions including how to determine if the boot.wim file is 32 or 64 bit.
A note of caution:
The WinPE version of True Image Home 2014 supplied by Acronis is 32 bit.
32 bit support must be added to the 64 bit WinPE for the program to run.
My program will do this. It has only been tested on English systems.
There have been reports it does not work on German systems. It may not
work on other languages as well.
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I know this is an old thread and most of it is beyond the scope of my understanding but it seems like it may be a good place to ask for some help. I just learned my faithful Acronis TI Home boot and rescue CD doesn't function with my new motherboard which has UEFI. I'm using Win 7 x64.
Any other bootable CD/DVD I've tried (windows or Linux live CD) works just fine but I have not been able to get any of my Acronis disks to work. Even the one I just made from within the TI program on this particular computer. What happens is the Acronis loader text runs and then it goes to the graphical screen where I choose what I want to do with the mouse. From there it proceeds to the usual and expected screen but, before it can finish loading and get me to somewhere I can do anything, the computer shuts off and after a few seconds, it restarts and the cycle begins anew.
Is this because of the UEFI? Are there any workarounds that will allow my Acronis CD function in this computer?
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DW,
No your problem seems to point more towards a driver (possibly display, or CPU chipset) than UEFI, as normally UEFI problems would not even see the the files or not boot the CD.
If you could give details of your new motherboard - manufacturer- chipset etc, someone else might have the same MB and have got around your problem.
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Hi Colin,
I'm not too fluent on new computers since I only change parts as needed. The computer I just built replaced an 8 year old CPU and memory and a 4 year old motherboard. I stuck with XP until micro$oft finally ended support.
Here's the basics of the new system and the root of the dilemma.
ASUS M5A97 LE R2.0 970 AM3+ R
AMD FX-6300 Vishera 6-Core 3.5GHz
AMD 6-CORE FX-6300 3.5G 8M R
2 X 8GB KINGSTON HyperX Fury Black Series 240-Pin DDR3 1600 (PC3 12800) HX316C10FB/8 R
Nvidia GeForce 7300 LE Driver Version 307.83
3X WD Caviar Black hard drives
Windows 7 Home Premium Version 6.1 (Build 7601 SP1)
True Image Home version 11.0 (build 8,027)
I had to do a fresh install of Win 7 when I installed this new MB, CPU and memory. All BIOS settings are default, all drivers are what came with Windows, Windows Update or the motherboard utility CD. I haven't updated the BIOS on the motherboard. Not sure of the version it uses but it's as it came out of the box.
After a few weeks I cloned a 640 GB drive to a new 1 TB drive with my Acronis. A few days after confirming this went well I changed the 640 GB drive to hold my Acronis backup location. Then I installed a Linux Mint distro to a small partition on another 1 TB drive and that's when my problems began and I learned I could not boot with an Acronis CD to this computer. I thought I lost the computer. It gave me all sorts of trouble which included having to cllear the RTC RAM many times to get into the BIOS. With the help of another computer using Acronis and a external USB drive I was able reinstall my HD based Acronis and dump a fresh image onto a clean partition, rebuild and edit the MBR/Bootrec and now it's back to normal.
It seems I'm able to do anything I need to do with my Acronis except boot from the restore CD or boot from the Acronis restore on the hard drive if I wanted to replace an image on the booted drive.
I've been using Acronis since 2008 and it's never failed me but I barely dodged the bullet this time. I'm unsure of how to proceed from here. It makes me very nervous to know I cannot save my computer with the CD anymore. I've never used a Secure Zone or any of those recovery features but again, I'm unsure of where to go from here.
Edit: BIOS info is AMI 1/6/2014 version 2301
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DW,
I'm surprised that TI 11 will actually install and run without problems on a Windows 7 system. I can't find the build you mention, is this an English language build?
I think the problem is that the TI 11 recovery files just don't have the necessary drivers in the kernel to work with many modern CPUs and chipsets. Back in 2007/8 any quad core chips were high end and first generation many things have moved on.
I can only suggest downloading the trial version of 2015, make the time limited recovery environment and see if this boots your PC, if it does, you have the answer.
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Colin,
Yes, it's an English language version. Before that I used True Image 8. The upgrade Assistant for Win 7 (and if I remember correctly, also the one for Win 8) determined it was compatible. Since it has always worked perfectly (until now), I've never seen a reason to change. Come to think of it though, I never tested the boot CD with Win 7.
I downloaded the Acronis True Image WD Edition some time ago but never installed it for the reason above. If it ain't broke, don't fix it. I asked Western Digital about the program after I downloaded it and they said it's a full-featured build and not a crippleware. In reading the manual, I find it is crippleware but I don't know how badly crippled. If it will allow me to specify a backup location and run my daily scheduled backups, I guess it should be okay. I never used any of the fancier features of the TI 11 anyway. I guess now may be the proper time to try it.
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I installed this Acronis True Image WD Edition. I can boot with the CD I made but it was acting weird. After two test shots I got locked out of my bios and boot options and I would get this message when the Acronis disk would try to boot.
"The system found unauthorized changes on the firmware, operating system or UEFI drivers. Press [N] to run the next boot device, or enter directly to bios setup if there are no other boot devices installed."
I could still boot to my Windows but getting there would take me to the Windows boot manager with a choice of one item.
I think the problem was you get two strikes with the Acronis CD using the default UEFI Atapi boot and on the third strike, you're out. I cleared the RTC RAM so I could get back into the bios and found the Secure Boot option so I changed it from Windows to Other OS. That seemed to fix it. Now if it boots to the UEFI Atapi I get a initial text screen with numeric prompts and if I force a boot to the PO1 Atapi, I get the graphical entry screen that works with the mouse.
The program is too crippled to use but I can upgrade it fairly cheaply @ $30. That will enable my daily schedule. The weekly schedule with this crippleware just won't work for me. It kinda honks me off my TI 11 won't work any more but such is life.
Thanks for your help and suggestion Colin.
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The WD edition and for that matter the Seagate Drive Wizard are all based on TI 2009. This has been upgraded but for the OEMs and they have added in extra bits to TI for their own purposes. Both editions require either a WD or Seagate drive to be installed to work properly.
I really urge that you download the trial version of 2015 and make the recovery media and see if that will boot your PC, if it doesn't then further research is needed, but if it does, then unfortunately you will need to upgrade from TI 11.
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The full version upgrade Acronis offers me for $29.99 is this as linked below:
"Acronis True Image 2014 Upgrade (English)Acronis True Image 2014 Upgrade installation requires a serial number of earlier version of True Image. Note that trial versions are not eligible for upgrade. Comes with 5GB of free Cloud Storage for one year."
http://www.acronis.com/en-us/promo/wd/
It seems very odd the upgrade link in the WD Edition leads to an offer that requires a serial number but I reckon my serial number or installation key for my TI 11 will work, won't it? Or are they talking about some serial number for the WD Edition?
It looks like this WD Edition is 2013 build 5962
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Colin,
I decided to do as you suggest and blow off the WD Edition and the upgrade to the full 2014 version. I installed the 2015 trial version and have ordered in the full DVD package from Newegg on a Black November special.
Thanks,
DW
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The serial number for the WD edition is embedded in the product. For those that wish to purchase just an upgrade licence, the DW Edition needs to be installed prior to purchasing an upgrade. Full versions of course it makes no difference.
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Thanks for explaining the embedded serial number and resolving the conflicting info offered by WD and Acronis.
As I said, I went with the Acronis 2015. It was MUCH less expensive than the WD upgrade when you consider the cost of getting the DVD with it. Newegg has the full 2015 package with the DVD in retail packaging for $24.99. Promo code is EMCWWHA23 if anyone wants to pick up a copy. Good until tomorrow night (11/30) midnight PST
I think I'll like the 2015 once I learn my way around. It does have much better Help. I had to re-enable Acronis in the Explorer context menu to mount images but it all seems to work well. I still wish my TI 11 would work. I was so used to using that program.
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Hi every one. i have serious problem with asus T100 when i turn power on booting up to bios ,every time i turn it on open automatically the bios system I have tried booting off of other bootable disk using UEFI boot to install windows 8.1 still won't boot from usb drive , and when i choose UEFI USB From boot menu it goes to restart and open bios system ...please need to install windows .. thanks
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I found a solution - I just installed Macrium Reflect Free and never looked back.Too much frustration with Acronis. :)
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Nover,
Does your T100 have a Secure Boot option in the BIOS? If so, try disabling Secure Boot and if possible change to Legacy boot.
If you have a DVD installer, you should be able to install via DVD if you can't disable Secure Boot or switch to legacy boot.
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Dear Sir Colin
i already made the secure boot control disable, and there is no legacy support , just UEFI only ,and when i choose UEFI USB From boot menu it goes to restart and open bios system over and over again .i think there is a problem with EMMC but i cant figure it out
thank you for your concern
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I wasn't able to change my bios boot order settings either but was able to get passed this and install a clean iso of 8.1 by attaching an external usb dvd drive with the dvd in and shutting off the unit (totally). Then press and hold down the power button and the volume down button together until the boot order screen appears. Hope this helps :) Cheers
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Today I found a solution for my ASUS T100TA Tab.
I took ATI2016 but not ATI2014. I downloaded Software and also the file Acronis Universal Boot Media Builder.
Then I installled ATI2016 and afterwords the Acronis Universal Boot Media Builder.
I started ATI2016, Extras and there "Acronis Universal Restore".
I choised the Windows-like Version.
Then on the Component-page, I choised every Component: True Image, System Report and Universal Restore
I choised the 32bit and the 64bit Version.
I created an USB-stick with this installation, bootet my T100TA with this USB, pressed <Esc> several times immediatly at the beginning and there it was:
my Tab boots from the stick and now i can choise between the three Products installed on the stick.
In my case number 2 is ATI2016. Now i can do backups and restores.
Hope this helps a lot of people with the wonderful ASUS T100TA.
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Today I found a solution for my ASUS T100TA Tab.
I took ATI2016 but not ATI2014. I downloaded Software and also the file Acronis Universal Boot Media Builder.
Then I installled ATI2016 and afterwords the Acronis Universal Boot Media Builder.
I started ATI2016, Extras and there "Acronis Universal Restore".
I choised the Windows-like Version.
Then on the Component-page, I choised every Component: True Image, System Report and Universal Restore
I choised the 32bit and the 64bit Version.
I created an USB-stick with this installation, bootet my T100TA with this USB, pressed <Esc> several times immediatly at the beginning and there it was:
my Tab boots from the stick and now i can choise between the three Products installed on the stick.
In my case number 2 is ATI2016. Now i can do backups and restores.
Hope this helps a lot of people with the wonderful ASUS T100TA.
- Se connecter pour poster des commentaires

Today I found a solution for my ASUS T100TA Tab.
I took ATI2016 but not ATI2014. I downloaded Software and also the file Acronis Universal Boot Media Builder.
Then I installled ATI2016 and afterwords the Acronis Universal Boot Media Builder.
I started ATI2016, Extras and there "Acronis Universal Restore".
I choised the Windows-like Version.
Then on the Component-page, I choised every Component: True Image, System Report and Universal Restore
I choised the 32bit and the 64bit Version.
I created an USB-stick with this installation, bootet my T100TA with this USB, pressed <Esc> several times immediatly at the beginning and there it was:
my Tab boots from the stick and now i can choise between the three Products installed on the stick.
In my case number 2 is ATI2016. Now i can do backups and restores.
Hope this helps a lot of people with the wonderful ASUS T100TA.
- Se connecter pour poster des commentaires

Today I found a solution for my ASUS T100TA Tab.
I took ATI2016 but not ATI2014. I downloaded Software and also the file Acronis Universal Boot Media Builder.
Then I installled ATI2016 and afterwords the Acronis Universal Boot Media Builder.
I started ATI2016, Extras and there "Acronis Universal Restore".
I choised the Windows-like Version.
Then on the Component-page, I choised every Component: True Image, System Report and Universal Restore
I choised the 32bit and the 64bit Version.
I created an USB-stick with this installation, bootet my T100TA with this USB, pressed <Esc> several times immediatly at the beginning and there it was:
my Tab boots from the stick and now i can choise between the three Products installed on the stick.
In my case number 2 is ATI2016. Now i can do backups and restores.
Hope this helps a lot of people with the wonderful ASUS T100TA.
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