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Disk recovery yields empty disk, file recovery works fine.

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I took an image of a disk that was running Windows Vista without problems.  I can validate the image with no errors.  I can recover files from within the image with no problem.  What I can't do is recover the whole disk.

I start out with a disk (I have done this on two different disks now) and format it - full format not quick.  I then create a file on the disk to prove that it is formatted sucessfully and mounted.  Now I recover my image to the disk but after chugging away for half an hour I have no disk visible within Windows File Explorer.  If I look in Disk Manager I see that the disk is there but is unformatted - it is unallocated.

The initial image and recovery are done on ATI 2016 build 6571.

How can I get a bootable disk please ?

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Eugene, how are you doing the recovery of the Vista backup image to the target disk you are restoring to?

Is your recovery method different to how you validated the backup image and how you recovered files from the image?

The recommended method to recover a backup image to a disk would be by using the Acronis bootable rescue media where this is booted by the same method as the Windows OS would be booted, i.e. in Legacy / BIOS mode or in UEFI mode depending on the system.

If you are connecting the target / destination drive to a different computer system, and have ATIH installed on that computer plus can also connect the drive that holds the backup image, then you could perform the recovery from within the Windows Acronis GUI.

Note: there is no need to format the target drive before performing the restore / recovery as this will wipe out all contents on the destination drive.

Thanks for the reply Steve.  I took the image by removing the HDD from its home PC and installing in another which has a licensed version of ATI.  Validated and recovered in the same way.  I have done this and successfully recovered on other disks in the past.  I can try booting off Acronis recovery media if you thihnk that would make the resultant disk visible to Windows.

I only formatted the disk to demonstrate that it was a servicable disk and force any bad blocks to be allocated away from usable space.

 

I think that ATI is thrown off by the fact that you restore a system image to a disk that is not the current system disk (if I understand your process correctly). It should work, but it looks like it doesn't.

Put the target disk in the target computer on the same connector the previous disk was on. Then boot the computer on the recovery CD as Steve recommended. Perform the recovery.

The computer should boot right away.

Very strangely, that does it.  I booted off the recovery media and restored to the original disk from an introduced disk and now I can get back in.  Don't understand what's going on here, hence, how to prevent it happening again.  Thanks for your support.