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Using Acronis 12 to backups created with Acronis 11.5

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Hi,

 

we are using ACR 11.5 on our old server. Now we are evaluating ACR 12. One of check points is also to be able to use ACR12 to recover backups created with ACR11.5. Trying to configure recover following error is issued:

The file is corrupted.

Date and time

Aug 29, 2016, 07:53:08 PM

Code

0x01350016+0x01350016+0x01350016+0x01350016+0x02330004+0x015B0003+0x00A100CD+0x00A1000C+0x00950006+0x00010449+0x00010449+0x00400002+0x0004000D

Module

309

Message

TOL: Failed to execute the command. Recovery::Assistant::Commands::NewPlan

 

Does this mean thath ACR12 could not be used for recovering old backups from ACR 11.5?

Simon

0 Users found this helpful

Hi

v12 can recover from the old backups created by v11.5/11.7.

Please, create support ticket to investigate your problem.