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Adding new file to a backup file already created

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When trying to add new file, the files already on the backup cannot be seen, so do not know what files have already been added.

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Patrick, welcome to these user forums.

This is a known issue for which a patch has been provided.

Please see post: 126983: Acronis True Image 2017 Patch 5555 is available! which in turn points to KB document: https://kb.acronis.com/node/59095 where you can follow the steps and download the patch code.

Thanks for your help, but got an error message as follows when trying to unzip:

C:Program Files x86....failed to register HRESULT-2147024770

Patrick, you should download and unzip the patch file to a temporary folder, i.e. C:\Temp then right-click on the extracted AcronisTrueImage2017_patch_5555.msp file and take the option to Apply the patch.

Glad to hear all worked.