WindowsImageBackup
Can I use a WindowsImageBackup to restore my laptop?


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It was created on the same machine in Windows 10 Bootcamp. It is called a windowsimagebackup. Yes I have a Wondows OS and Acronis repair disk. No it is not a Acronis Image. I was told, when you rep. called me, that it would restore the Windowsimagebackup I had.
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Acronis for Mac is completely different than the version for Windows. Mac version backups and windows backup versions are not compatible. Acronis run in boot camp is compatible with other Acronis backups, but not aWindows backups. Acronis does not support .vhdx backupsat all and used to support .vhd backups in 2014 but has not since 2015.
you didn't speak with any of our reps. We're all users like you. You probably talked to Acronis and depending on what you asked or information provided assumed you were using Windows 7 on a pc which uses vhd backups and is usable in older versions of Acronis.
id suggest contacting technical support directly if you made a recent purchase based of this and request a refund if you're within 30 days.
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Hello crawbob,
The short answer to your question is no, because using Windows version of Acronis True Image on a Mac computer, even on Bootcamp, is not supported, it has not been tested and you may use it at your own risk. To backup Bootcamp, please install Acronis True Image in macOS environment and create a disk backup. It will include Bootcamp partition and will allow you to restore it individually (apart from the other Mac partitions) in the future. Of course, the restoration of the entire disk (all the partitions) is also supported.
This is a user forum and to get in touch with an Acronis representative you need to use this contact form: http://www.acronis.com/support/contact-us.html (phone, live chat and email contacts are available, depending on your license type).
Regards,
Slava
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