Virus in ATIH2011_5519_en-US.exe
I have recently buyed ATIH 2011 and I have some problems with the software.
I'm very happy if the new update solve those problems ... but my NOD 32 saids that this file is a virus " a variant of Win32/Kryptik.BXZ trojan".
Anybody with the same problem?
I have open a suppor ticket and 24h later no response ...
Very disappointed with Acronis.

- Se connecter pour poster des commentaires

Agreed, most likely a false positive. If in doubt, submit the file to VirusTotal.com, it is an online service that scans the file using all the major AV engines with their latest definitions.
- Se connecter pour poster des commentaires

Thats a good suggestion Torsten, I'd never heard of that site. Ta
- Se connecter pour poster des commentaires

Thanks for your responses.
I download the file from the acronis site. And this is the first time I get a false positive with ATIH.
And for my open support ticket .... no response.
- Se connecter pour poster des commentaires

ok, well it is almost impossible that the executable on the site is infected. Unfortunately I can't comment about your support request but I will see what I can do.
- Se connecter pour poster des commentaires

Hello Julio,
Thanks for reporting about the problem. I think bin is right this is just a false positive as this is the first time we got this reported.
Anyway, I pinged Support Manager to get your case handled. You should receive a response today.
Please ping me directly via PM if that did not happen.
Thanks,
Andrey.
- Se connecter pour poster des commentaires

Hello.
I tried again today and have had no notice of virus in the download.
Great news!!
- Se connecter pour poster des commentaires