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Installed 2011. Try and Decide will not start

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Windows 7 32 bit. Had been running True Image 2010. Bought and installed 2011 plus the plus pack today. Try and Decide will not start. No error message other than the fact that it had not started. This is one of the reasons I purchased the new edition. Any idea what I should do?

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While waiting, hopefully and I hope not in vain, I have again read any post I can find on this subject and none of them help. I would really appreciate some help.

Hello Gary,

Thank you very much for your post. I will definitely assist you.

In the case that you had opened with our Support team you were able to resolve the issue by uninstalling another backup utility called Rollback RX. You can also check this post from our forum moderator for additional information.

If you have additional questions or any other issues please let me know.

Thank you.