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Error codes not listed in the knowledge base

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Whom or how do I contact to determine what the error codes mean and how to fix?
For example I am unable to do a back up and the following error code generates:

Failed to execute the task script. Error # 87 - "the parameter is incorrect (0xFFF0)".
Event code: 0x00640067+0x00090827

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I searched on "87" and this is one of the links.

http://forum.acronis.com/forum/5889

You might want to restart you install file and it has options to do a repair to your current install.