Problems with Backup with my VISTA Ultimate

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I'm using a lot of time your Prog. but now I've a certain prob with the version 2010 Build 6.053. When I'm making a backup of my C and D drive of my notebook (VISTA home premium) it runs without a Problem. Trying backup of my PC (VISTA Ultimate 32 Bit) it starts also and it indicates "running" but after 1 hour there is still no one % made (Partition "C" 220 GB and "D" 160 GB.
Also the external Hard disc where I'm also placing my Backup like the same of my Laptop I cannot see any working. To terminate there is the only way to make a hard reset, because no other way. I tried just serveral time at serveral hours. Always the same. How can I get an proper Backup?

mer 15/12/2010 - 15:20
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Johann,

Thank you for posting. I will definitely help you with this issue.

Please download and install the latest build of Acronis True Image 2010 Home, build 7046. This way we can make sure that you are using the latest build with all the updated program components. After that, if you continue to experience this problem, we will need additional information in order to localize the issue:

1. Please create a new task and as a backup location chose your internal hard drive. Is there a change in the behavior?

2. If you have any anti-virus software, please temporarily disable it and try running the backup. If there is a difference, which anti-virus software are you using?

As a temporary workaround, you can create backups using the bootable media. Please refer to page 39 in our user guide that shows how to create backups.

Looking forward to your reply and if you have additional questions, please let me know.

Thank you.

jeu 16/12/2010 - 19:15
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