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Issue finding where the backup is located

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I am doing the trial version and have a couple of major issues. I did the backup to an external drive and the program said it copied files but I can't find the backup files. The size that the program copied seemed to only be personal files.

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Glenn, welcome to these public User Forums.

When you create any backup, the location of the file created is whatever you selected for the Destination when you created the backup task.

The backup file is an archive container with the file extension of either .tib or .tibx (ATI 2020) and the contents depend on what you selected for the Source for the backup task.

I would recommend reading through the first few sections of the ATI 2020 User Guide which will give you a good introduction to how to use the application.