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Acronis 2020 causing my computer to crash

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I recently purchased acronis 2020 and after install my computer began crashing giving me a bad pool caller error. After resetting it 3 time it would be fine until I reinstalled 2020. after uninstall and reinstall 2018 everything was fine.

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James,

What version of Windows are you using?

The "bad pool caller error" is caused by a device driver that is out of date or unsigned/unverified on your system.  The link below may help you.

Link

James, welcome to these public User Forums.

I would strongly recommend raising this issue directly with Acronis by opening a support case as just installing ATI 2020 should never cause your computer to crash, especially if you have ATI 2018 installed and working without seeing any similar issues.

Follow the steps given in the 'How to get support?' article shown in the Useful Links section of the forum pages.