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Active Protection slows down Adobe Lightroom and Adobe Camera Raw

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After reading the TrueImage 2019 forum a warning to users Lightroom and Camera Raw. Active Protection slowed down my Lightroom when GPU acceleration is turned on (Win 10, Nvidia graphics card). As well the newest version of Adobe Camera Raw is severely slowed down (part of Photoshop 21.1.1), most likely because this version is as well using GPU acceleration.

I was not aware Active protection is part of True Image and switched on by default. It caused severe troubles for me and most likely for many others so I would advise Acronis to switch it off by default. I just want a backup software.

Thomas

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Thomas, sorry but this is a public user forum not a place to offer advice to Acronis about their program design decisions.

Please use the Feedback tool in the ATI GUI to make your comments about AAP known to them.

For most users, AAP does not cause any such issues and offers an added level of protection from the scourge of malware / ransomware etc.

AAP takes less than 1% CPU on my own computers so I would recommend reviewing the AAP panel in the main ATI 2020 GUI where you should aim to have 0 Monitored Processes shown as it is most likely that having AAP monitoring anything will increase the CPU count.

If you see any value higher than 0 then click on the link for Monitored below the count and review what is being monitored and make a decision about each item.

Most processes should be able to be set to 'Allowed to start' with the minimum number being Allowed to modify your backups.

@Steve: You're right that this is not a forum to provide feedback to Acronis. But I would suspect that all users of Photoshop and Lightroom who are using a Nvidia graphics card suffer from severe performance degradation when using TrueImage.

This is why I posted here, so it can be found in the Internet.

I would have never ever expected TrueImage to be the culprit for the performance problems which hunt me since months. I’m using TrueImage since ages – but the fact that newer versions are as well supervising my PC completely slipped my attention.  And the fact True Image does it by default annoys me.

So my recommendation to all users is to switch this crap off and stick with the basic backup functionality.

You do not need to turn off active protection, just remove the appropriate Abode .exe files to the list of processes that are not monitored. It appears that Active protection considers such file manipulation as possible malware action; several programs I regularly use have the same problem and all I had to do was to exclude the relevant *.exe files from the monitoring process and normal speed returned.

Ian