How to integrate drivers in Universal Restore?

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Hello!
I've TrueImage 2011 with Universal Restore and i want to restore an image on a different hardware!
After restoring the image, i got a bsod!
I think, universal restore has not integrated the new driver (scsi-7902 on floppy), although i've added the searchpath.

Any idea?

Thx,
wayne

mer 22/12/2010 - 11:35
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Hello Wayne!

Welcome to our Forum, we're glad to greet you here! Thank you for reporting about the issue, I will do my best to help you with it.

Unfortunately due to the lack of sufficient diagnostic information it's hard to identify what caused the problem, as there can be many reasons, and we need to localize one.

Before we proceed with the investigation, please make sure that the steps you performed match the instructions in this Acronis Universal Restore Guide.

Should the issue remain even if you've followed all instructions, please gather the following diagnostic data:

  1. Recovery log
    (View Log -> Save all to file)
  2. Acronis Info from the source drive
  3. Acronis Report from both drives
  4. Windows Registry from the target and source machines
    Please do the following to take Windows registry from the target system (that is, the system to which the image was restored):

        * Create an Acronis True Image Bootable CD. The CD is used because in most cases the problem systems cannot boot into Windows.
        * Boot the computer under consideration from the created Acronis True Image Bootable CD
        * Create files/folders backup of \Windows\System32\Config\SYSTEM file
        * Send us the created *.tib file

    Please do the following to take Windows registry from the source system (there are two ways to do this):

        * You can perform the same exact steps described above for capturing registry from target system and send us the *.tib file
        * Or since the source system registry is already backed up as a part of a full hard disk drive or partition backup, you can simply restore \Windows\System32\Config\SYSTEM file from the image and send us the restored files/folders.

  5. BSOD message
    If the machine keeps restarting, press F8 on the start-up and disable Reboot upon start-up failure option

After that please submit a support case with the information attached, and let us know its number. We will make sure it's handled in a proper way.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

mer 22/12/2010 - 20:43
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Hello Yana,
i've followed all steps in the "Acronis Universal Restore Guide" without success!

How do i get the recover log? Starting with BarPE, there is no recover log!?

The BOSD message: STOP 0x0000007B (0x729D524, 0x0000034, 0x00000000, 0x00000000)

I've also a problem to open a support case.
The error after clicking on the send-button: 413 Request Entity Too Large

Thank you!

wayne

Fichier attaché Taille
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mar 28/12/2010 - 12:33
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi Wayne,
Don't worry if Acronis never comes back to settle your problem.
This happened every time they do not find a solution.It happened to me a few times too...

lun 03/01/2011 - 21:02
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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arrrrrggggg! really great support! :-(
perhaps, i've to wait...

babac, how did you solve your problems?

mer 05/01/2011 - 18:55
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I tried a migration process that failed, not a bsod.
I submitted my problem to Acronis.Like you, I was asked to submit different logs ,which I did.
Like you, I did not get an answer and my problem was never solved.

mer 05/01/2011 - 21:40
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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ok. i found the problem!
it was the wrong scsi driver! first, i downloded the driver from the hp site, because it's a xw6000 workstation.
but with this driver it didn't work! the driver from the adaptec site also didn't work!
With the driver from the intel-download-center the restore system is booting...

Great!

@Babac:
Hope, you will also find a solution... :-)

ven 07/01/2011 - 15:02
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Glad for you.It's always a matter of drivers , most of the time.
What motherboard did you migrate from and to?

ven 07/01/2011 - 21:03
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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this was only a test from the hp workstation xw8200 to xw6000!
I wanted to know, if and how is works!

sam 08/01/2011 - 15:49