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ATI 2020: Backup on webdav drive

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Hi folks,

I want to backup my data to a webdav drive. The webdav drive is allready installed on windows laptop and ATI 2020 sees it under the network drives.

When I click on the drive the login popup appears. After filling in name and password I test the connection but it fails.

On the homepage of my cloud provider it only says that I have to fill in the credentials the same as I also use with a sftp server. When I try to backup by ftp connection and test the connection ATI tries and tries and tries .....

What am I doing wrong?

Best,
Benedikt

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Benedikt, please see KB 57988: Acronis True Image: supported network protocols which states clearly that webdav is not supported by any recent version of ATI.

The following protocols are not supported by Acronis True Image 2020, 2019, 2018, 2017 and 2016:

FTPS (FTP with SSL/TLS)
SFTP (FTP over SSH)
WebDAV (Web Distributed Authoring and Versioning, extension to HTTP)
iSCSI (Internet Small Computer System Interface, SCSI over IP, used in some hybrid NAS+SAN models)

Hey Steve,

thanks for your quick answer even I can't belive that Acronis refuses to implement these protocols. :-(

Benedikt, you may want to see if Enchantech chimes in on this post as he has played around with using WebDav and ATI previously when trying to see if he could get it working with me!

It always failed on the credentials prompt / check for me when I have tested this using my Synology NAS (tested again after my reply to you) despite tools such as RaiDrive working fine in mapping WebDav to a Windows drive letter.

We would all like to see more secure protocols used with ATI including those listed in the KB document.

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Benedikt Peckelsen wrote:

Hey Steve,

thanks for your quick answer even I can't belive that Acronis refuses to implement these protocols. :-(

Hi! Added your feedback as a vote for the existing feature request TI-134647 Support WebDAV shares, thank you!