Aller au contenu principal

True Image 2020 installation not terminated

Thread needs solution

Hello I'm Guido from Italy. On my pc Win 10pro version 2003 OS build 18362.900 64 bit

On it I had Acronis True image 2018 so I choose to upgrade it to 2020. .

I purchse and download it from web.

First I uninstall older 2018 version and after I try to install 2020. Installaion working in progress from 3 hours but it's not completed .

There's no message. . What can I do now ?

0 Users found this helpful

I have never had this happen. There is a remote possibility that the download was corrupted (confirm that the checksum for the install file you downloaded corresponds to the checksum for the download in your Acronis account). I assume that you ran the installation file as administrator, as this is essential.

You would have been save to install ATI 2020 over ATI 2018 or ATI 2019:

If your current version of Acronis True Image is Acronis True Image 2019 or Acronis True Image 2018, the new version will simply update it; there is no need to remove the old version and reinstall the software. If your current version is older, we recommend that you remove the current version, first.

The first thing I would try to do is a repair installation; run the installation file and when prompted select Repair rather than Uninstall. As the initial attempt did not work you may not be given options and it will attempt what appears to be a fresh install. If this does not work you should try running the Acronis cleanup tool (it will uninstall all Acronis products installed on the PC); you can safely ignore the editing of the Windows Registry. You can download the cleanup utility from here.

Please keep us informed of your process. If you have any questions please post them.

Ian

Thanks Today I try and after I'll post here

Dear IaL-S afetr cleaning old installation 2018 version with Acronis tool installation of new 2020 it's ok and with no problem . Produduct registration it's ok

I'm happy.

Thanks for your sugests.

Bye from Italy

Guido, excellent news.

And for me is is bye from Australia.

Ian

Australia ! How's fires problems going? I had owned a very good Australian acoustic guitar. Maton EBG808 TE Tommy Emmanuel Australian acoustic guitar player and maybe the best of the world . I sold it only because now I only play electric.

Bye

The fire problem is over for the moment (if you exclude the cleanup and rebuilding which are very slows, made worse by virus lockdown - in Australia we were very lucky only 102 deaths (population about 25 million; being surrounded by water makes it easier to control.

We are in the middle of winter. Hoping that we do not get a second wave of the virus. The procedures put in place has had the side effect of decimating the number of influenza deaths.

Ian

Good luck from Italy !!!