TI 2010 will not accept remote resource authentication settings
When attempting to create a new disk image backup from my machine C: drive to a folder on an NAS (Synology DS509+), after creating a backup file name and selecting OK, I always get the warning that "You have selected a remote resource and have not specified credentials for it. . . .". This occurs in spite of the fact that I did select the destination folder on the NAS in the left window, specify authentication settings using the Authentication Settings button, and successfully test them. Is there something else I need to do to set the Authentication Settings? Thanks for your help.
David Coggin
Hello,
I'm using the netbook edition of True Image on an Asus Netbook with Windows XP and I experienced the same problem.
The solution: Uncheck the "Use NT-authentification" checkbox (the name may differ, I have a German version of True Image where it is called "NT-Authentifizierung verwenden") which is checked by deafult. Afterwards True Image remembers user name and password.
Dirk Lucas
Hello all,
David let me know if the issue still persists.
Dirk thanks for your suggestion I will add this info to our customer listening system. We will test it and if approved it will appear in our public Knowledge Base.
Let me know if you need further assistance.
Thank you.
Hello all,
the topic of this threat fits for my problem unless it's a bit different.
I'm using a dual-boot configuration (Win XP / Win 7) on my PC and have access to a server (Linux/Samba). I'm using Acronis True Image Home 2010 build 6.053.
On the server I have access to several subdirectories (NO rights in the root-dir), one of them is used for my backups (\\192.168.0.14\imagetr). This directory is also mapped as drive S: in both OS.
The backup-job is timed to start at 1 in the morning when I'm (usually ;) ) logged off from Windows. So I have to fill in my authentification data to get this to work.
Until this point is all the same in WinXP and Win7.
In WinXP all works fine: the backup was done every night.
In Win7 I always get an error message when I try to test my previously entered authentification data, saying "wrong username or password". (Overriding this message by saying use it anyway didn't work either) To prevent wrong typing I do a copy/paste of username and password from explorers "connect new network drive" function when mapping \\192.168.0.14\imagetr to drive S:. (Drive S: is mapped but Acronis says "wrong user/pwd").
Is there maybe a known problem with the combination of win7/samba/ATIH or something else?
Thanks in advance,
Tom
I have a similar issue - using Windows 7 trying to back up to an Iomega NAS. Tells me I entering wrong username and password. This worked perfectly with this NAS until I updated to Windows 7 and Acronis 10. I opened a ticket with Acronis on this subject Case 00482935 almost 2 months ago and have not gotten any help. I have d/l teh zip file produced the reports they have asked for and still gotten nothing. Can someone please help us?
Hi Bob,
it seems, as if one of the last windows-updates fixed my problem. Maybe it will work for you as well.