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Acronis True Image Slows Down My Computers!

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I just downloaded and installed Acronis True Image 2021 on two of my computers running Windows 10. Wow! The response time on both of my computers has degraded tremendously. I am very unhappy with this result.

I've used Acronis in the past and finally uninstalled because I had the same experience but this decrease in response time is unacceptable with the newest version. I tried again with this new version because it was recommended again by PC Magazine but again I'm very disappointed. I've turned of the Active Protection and that helps a little but then what's the point of having a backup program that offers additional features.

I paid for 3 computers for 2 years. I want a refund. Can anyone help me on how to go about this?

Thank you.

0 Users found this helpful

Rosemary, welcome to these public User Forums.

To obtain a refund you need to contact Acronis direct as the folks here in the forums are just other users of the products.

Please send a private message to Ekaterina Surkova | Forum Moderator who can help expedite your request and direct you to the right people.