Did my Backup fail, problem with c:\bs_hudson\workspace?
Just had my weekly TI2020 backup complete and I looked at the e-mail I was sent just now.
--------------------
2019-09-21T14:00:00:415-04:00 17372 I00000000: -----
2019-09-21T14:00:00:415-04:00 17372 I00000000: ATI Demon started. Version: 24.3.1.20770.
2019-09-21T14:00:00:541-04:00 17372 I00640000: Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
2019-09-21T14:00:00:542-04:00 17372 I00640002: Operation All Drives C and K started by schedule.
2019-09-21T14:00:17:978-04:00 17372 I00640000: Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
2019-09-21T14:00:17:979-04:00 17372 I013C0000: Operation: Backup
2019-09-21T14:00:17:980-04:00 17372 I0064000B: Priority changed to Low.
2019-09-21T14:00:18:055-04:00 17372 I000B03F0: Create Backup Archive From: Disk 2, Disk_K (K:) To file: "P:\Acronis_Backup\All Drives\All Drives C and K.tib" Compression: Normal Exclude: Files matching mask Match criterion: hiberfil.sys, pagefile.sys, $Recycle.Bin, swapfile.sys, System Volume Information, *.tib, *.tib.metadata, *.~, *.tmp, C:\Users\ispal_000\AppData\Local\Temp, C:\Users\Administrator\AppData\Local\Temp, C:\Users\ispal_000\AppData\Local\Microsoft\Windows\INetCache, C:\Users\Administrator\AppData\Local\Microsoft\Windows\INetCache
2019-09-21T14:00:18:072-04:00 17372 I000101F8: Pending operation 174 started: 'Creating partition image'.
2019-09-21T14:01:45:551-04:00 17372 W013C0014: Error 0x13c0014: VSS retry: 1
| trace level: warning
| line: 0xd8b61c024c92955e
| file: c:\bs_hudson\workspace\1105\products\imager\demon\app.cpp:981
| function: TiDemonDaCommit::OnVssRetryableCallback
| line: 0xd8b61c024c92955e, c:\bs_hudson\workspace\1105\products\imager\demon\app.cpp:981, TiDemonDaCommit::OnVssRetryableCallback
| $module: ti_demon_vs_20770
|
| error 0x10c442: Failed to start creating the volume snapshot.
| line: 0x3fec04e376b8a228
| file: c:\bs_hudson\workspace\1105\core\fdisk\win_snapshot.cpp:1330
| function: win_snapshot_core::CallSbLock
| line: 0x3fec04e376b8a228, c:\bs_hudson\workspace\1105\core\fdisk\win_snapshot.cpp:1330, win_snapshot_core::CallSbLock
| $module: ti_demon_vs_20770
|
| error 0x10c46b: VSS writer 'ASR Writer' with class ID 'BE000CBE-11FE-4426-9C58-531AA6355FC4' has failed to process the snapshot.
| line: 0x3fec04e376b89da6
| file: c:\bs_hudson\workspace\1105\core\fdisk\win_snapshot.cpp:176
| function: `anonymous-namespace'::ObtainVSSFailReasonSuberror
| line: 0x3fec04e376b89da6, c:\bs_hudson\workspace\1105\core\fdisk\win_snapshot.cpp:176, `anonymous-namespace'::ObtainVSSFailReasonSuberror
| $module: ti_demon_vs_20770
|
| error 0xfff0
| line: 0xbd28fdbd64edb8fb
| file: c:\bs_hudson\workspace\1105\core\common\error.cpp:317
| function: Common::Error::AddHResult
| line: 0xbd28fdbd64edb8fb, c:\bs_hudson\workspace\1105\core\common\error.cpp:317, Common::Error::AddHResult
| code: 0x800423f2
| $module: ti_demon_vs_20770
2019-09-21T14:11:51:799-04:00 15472 I00640000: Writing full version to file: All Drives C and K_full_b139_s1_v1.tib
2019-09-21T14:44:53:367-04:00 17372 I000101F8: Pending operation 174 started: 'Creating partition image'.
2019-09-21T14:44:56:220-04:00 17372 I000101F8: Pending operation 174 started: 'Creating partition image'.
2019-09-21T14:44:56:710-04:00 17372 I000101F8: Pending operation 174 started: 'Creating partition image'.
2019-09-21T14:54:38:276-04:00 17372 I000101F8: Pending operation 174 started: 'Creating partition image'.
2019-09-21T14:54:42:717-04:00 17372 I00640000: The following backups have been successfully created: "P:\Acronis_Backup\All Drives\All Drives C and K_full_b139_s1_v1.tib"
2019-09-21T14:54:42:953-04:00 17372 I000B0000: Consolidate Backup Archive Location: "P:\Acronis_Backup\All Drives\All Drives C and K_full_b139_s1_v1.tib" Destination: "P:\Acronis_Backup\All Drives\All Drives C and K_full_b139_s1_v1_5DEBF3E7-472A-4937-9362-93211DDEE0CB.tib"
2019-09-21T14:54:43:030-04:00 17372 I000B0000: Deleting backup file with path P:\Acronis_Backup\All Drives\All Drives C and K_full_b131_s1_v1.tib.
2019-09-21T14:54:43:740-04:00 17372 I013C0006: Operation has succeeded.
------------------------------
Says it succeeded, but yet I see errors? I am not using the Cloud but a local external drive P:. File was created on the disk.
Confused by the warning and error line?
OK, ran the NEW GENERATION LOG VIEWER... looked at the past logs... this is the ONLY one with those lines with the '|' at the beginning.
What could have changed?
Thanks for the tips...
Acronis VSS Doctor found an error from yesterday. All other items passed, and this is the log for that last item error:
----------------------------------
Event Log
Status: Warn
Description: Some VSS-related errors or warnings occurred during the previous day
Events:
Timestamp: 9/20/2019 8:25:52 PM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress. ]
InstanceId: 13
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+13
Timestamp: 9/20/2019 8:25:52 PM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress. .
InstanceId: 8193
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+8193
Timestamp: 9/20/2019 8:25:52 PM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress. ]
InstanceId: 13
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+13
Timestamp: 9/20/2019 8:25:52 PM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress. .
InstanceId: 8193
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+8193
--------------------------------
I wouldn't expect this to be a carry over to today?
Event Viewer has been having 2 of these every day since 9/10/2019, before that it seems one time with a few twice, and some days none?
All look the same?
===============
Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.]
=============
Seems to be a long thread on this over here, https://www.tenforums.com/general-support/133273-vss-errors-8193-13-a-12.html? Didn't read the whole thing, but Acronis was mentioned in it and it seems it might be MS created?
I only back-up 2 drives, C: and K:, CHKDSK on K: was good (after Active Protection complained CHKDSK was trying to Access the MBR) so I whitelisted it and re-ran it? I also noticed the TI is taking a LONG time to open, more than usual, sitting at "applying User".
My C: is an SSD boot drive. I'll have to re-boot to run that, but I'll assume it too would be OK. If it had an error, I'll come back and post more.
My post didn't show?
C: was OK but I forgot to put in that I had a strange pop-up from WinPatrol
Sort of cryptic where to look, but I assumed it was the STARTUP program page? Not sure, but I've looked and can't see anything anywhere unusual. However I didn't accept the change as I can't find out what it is. PLUS Info tells me 'file not found'?
When I used AUTORUNS I see a LOT of file not found for a WD Desktop App... suspect it had been removed before and the registry entries were left. I used AUTORUNS to take them out before, but I see them back in now?
Pat L wrote:Since it was an error with not being able to create the snapshot of the disk, you should:
- run chkdsk :X /F where X is the letter of each of the partitions you are backing up
- try the Acronis VSS Doctor.
Not sure where my first post went?
Disk K: was clean on CHKDSK.
VSS Doctor ran ok except that is found an Event VSS error, and from the log, this:
Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.]
Been getting this on every shutdown. Twice even since 9/10, and before that some days twice, some once, and some times never?
There is a fairly long thread at https://www.tenforums.com/general-support/133273-vss-errors-8193-13-a.html
and it does mention Acronis in it as well. 34 pages and it appears to be a W10 problem?
Here is the VSS Doctor error part:
===========================================================
Event Log
Status: Warn
Description: Some VSS-related errors or warnings occurred during the previous day
Events:
Timestamp: 9/20/2019 8:25:52 PM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress. ]
InstanceId: 13
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+13
Timestamp: 9/20/2019 8:25:52 PM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress. .
InstanceId: 8193
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+8193
Timestamp: 9/20/2019 8:25:52 PM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress. ]
InstanceId: 13
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+13
Timestamp: 9/20/2019 8:25:52 PM
Type: Error
Source: VSS
Message: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress. .
InstanceId: 8193
SearchLink: https://www.google.com/#newwindow=1&q=VSS+event+id+8193
====================
I may not be having a 'real' problem? This was happening during SHUTDOWN and TI doesn't do that for me?
Oh, I now see it was queued for review. Maybe they both will show...
Seems to be an MS problem...
I am not familiar with WinPatrol but I assume it is 3rd party software that you have installed. I tried looking at some of the web pages by get a security warning from my browser (FireFox) so I didn't go farther.
I'm not sure of the connection between the WinPatrol problem and the ATI error or why you think there is a Microsoft problem involved in either one of them. (There are certainly enough MS problems to go around but I don't see the connection here.)
Patrick O'Keefe wrote:I am not familiar with WinPatrol but I assume it is 3rd party software that you have installed. I tried looking at some of the web pages by get a security warning from my browser (FireFox) so I didn't go farther.
I'm not sure of the connection between the WinPatrol problem and the ATI error or why you think there is a Microsoft problem involved in either one of them. (There are certainly enough MS problems to go around but I don't see the connection here.)
It seems my replies still have not arrived here? Maybe a moderator needs to see them first as I noticed the 2nd time it stated it needed review.
MS Problem, easy.
This is the VSS error (error 13) in Event Viewer:
===============
Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.]
===============
I Googled the first part of the message and found this 34 page problem report:
https://www.tenforums.com/general-support/133273-vss-errors-8193-13-a.h…
In it others have mention Acronis and even Macrium Reflect. It appears to be a long running MS created problem, that is still not fixed, but it seems causes no real problems. Unofficial fix was to stop the service before shutting down.
Also, since this was the FIRST time I've seen it in TI Logs, I'm not sure what is going on? After I posted here seeing the first response I did look at the backup file and it is a few GB's larger than the last one that didn't have the errors. I then looked at Recovery for disks, all the proper size listed, and lastly files, drilled down in both drives and files appear to be there?
I have exactly the same error. It has only occurred recenltly ... I suspect a windows update has caused it.