ATI 2011 Build 6696 and BUGs again :-(

Only thing i can suggest is give up on Acronis. So many bugs and problems. I have wasted to much time trying to get it to work. I purchased TIH 2011 when it was first released, after a month of trying to get it to work i reverted back to TIH 2010 which worked fine up until their latest build which i was foolish enough to download and install. One of my hard drives failed recently and because TIH 2010 failed to perform its scheduled backup in two different locations as a precautionary measure with a weird UNC error I lost a lot of data. Whenever the backup fails it wipes out the previous backup file. I contacted support and demanded a full refund of TIH 2011 and the plus pack. They told me that the time had expired to obtain a refund and what else could they do to satisfy me. I said nothing only a full refund would satisfy me and continued to vent my opinion about how TIH 2011 was not working as advertised, many people are having problems and that it was not even fit to be released as a beta. After the third email from them i ended up getting a complete refund. I have been using NovaBACKUP for the past two weeks and it has performed flawlessly.

I've encountered problem in upgrading to the new release with error code #1603. Email to support is still pending. The company support suck big time. I just don't understand why this company releasing software updates with bugs. I regret buying this product.

The only thing I'd say about NovaBackup is that whilst it does work, you have to create a specific disaster recovery backup for the boot media to see it and restore (why a regular backup isn't recognised is beyond me) and it can't restore to dissimilar hardware or easily explore archives as ATI does - when ATI works!

But ATI is SOOOOOO frustrating and the one thing that really pi***es me off is that the True Image Echo family was so stable and solid - why did they not learn from that vast wealth of existing knowledge and be able to make a great ATI Home product - it is potentially a great product (note potentially) that has great features the others do not.

I hope by ATI Home version 2026 they will have a good product.

I agree NovaBACKUP's specific disaster recovery is a little weird but i schedule to run a normal full system backup on Saturday for weeks 1,2 and 3 and then on the fourth scheduled a DR backup. every day i run an Incremental backup. It seems a lot faster than Acronis especially when using a NAS. Acronis took 23 hours to backup my system to a NAS, NovaBACKUP takes about 14 hours and I restored to a spare drive to make sure everything was there :) I started using Acronis TIH 2009 and it was briliant, as soon as they started adding all the bells and whistles it went down hill fast.