Aller au contenu principal

Expiration Date?

Thread needs solution

I am a couple days into my trial and I was looking online today (in the web account page) and it says I have 58 days until expiration, yet my desktop software says it expires exactly a month from today.

Seem online backup has a lot of little bugs.

0 Users found this helpful

Hello John!

Thank you for finding time to open the thread regarding this question, I will be glad to address it.

It's not a bug. Acronis Online Backup is a separate version from Acronis True Image Home, and it has 60 days limitation, while desktop Acronis True Image Home expires in 30 days. You can find the list of trial limitations here.

Online backup can be controled from the Acronis True Image Home interface or from a separate interfaces - Acronis Online Backup Standalone. Feel free to check this article for more details.

Should you have any additional questions, feel free to let us know, we will be glad to help.

Thank you.