Try & Decide - Wipes Thunderbird & FireFox Data

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 2
Commentaires: 0

I used the "Try and Decide" feature earlier this evening and when I discarded the changes and restarted my PC, all my emails, contacts and settings for Thunderbird were lost.
My FireFox was reset back to default (but kept my Bookmarks), add-ons like NoScript and Adblock were also reset to default.
PeerBlock was also reset.

I was testing out some software and didn't even use FireFox or Thunderbird, when using Try and Decide.
I'm using v. 2010 build 7046, with Win7 64bit Home.

Thanks for any feedback.

ven 25/02/2011 - 20:29
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Contributions: 24
Commentaires: 3268

Hello m9 m9,

Thank you for opening the thread regarding this question, I will be glad to assist you.

I've checked all our internal resources and found no mention of a known issue that would match the description provided. Thus the situation requires investigation. Could you please gather Acronis Info from the problem machine, then open a support request with the issue description and information attached, and let us know it's number?

Let us know in case you have any questions or concerns, we will gladly help you!

Thank you!

dim 27/02/2011 - 02:31