Backup task finishes but tray icon still runs
Hi -
(TrueImageHome V11, Win XP Pro SP3)
When a scheduled backup runs, it seems to correctly create my backup image file
however, the task tray icon continues to run reporting 0% complete.
When I try to cancel the task (even though it's finished), nothing happens.
The icon still exists and still reports 0%.
Sometimes I'll run the app and it'll report that the task is still running, and if I cancel
it from within the app, the icon changes (to a "no" circle) but it stays in the task tray and still reports 0% complete.
Any ideas on how to fix this (besides upgrading) ?
THANKS!
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Look carefully at your Acronis log file to confirm that it is the same task. You may find that what are seeing is a new task which is stalled.
Are you referring to to version 11 or version 2011?
Does the task appear in the task manager? Ctrl-Alt-Del
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It sounds like aTI is getting hung up on the last stage where it check filemanagement paramenters. Does this happen everytime. If you reboot does the problem cease?
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I'm using v11, not 2011.
It does appear in the Task Mgr (I've killed it many times).
It happens every time.
I'm thinking that my other topic (not running the Post command) may be related.
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Don't recall that thread of the top of my head. Did you try running without the Post command to see if it then worked?
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Here's the topic:
http://forum.acronis.com/forum/24866
I still have one more test but so far it seems to be working.
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