Trashed partition table

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My computer is running Windows 7. I have True Image Home 2010 installed. I bought the True Image Home 2011 upgrade and went to install it yesterday. I left 2010 alone and just launched the install for 2011. It seemed to take a very long time to install, but finally it said it was complete. At that point I had to reboot.

When the computer rebooted I got the no boot ldr found....I tried the normal Windows 7 boot recovery steps and nothing worked. I booted a Linux disk to look at the partition and they were gone. The entire partition table had been trashed by the True Image Home install.

I created a new partition and then recovered my computer with one of my backups (Hllelujah, it worked).

My question is: How do I perform the 2011 upgrade without trashing my computer again?

ven 23/09/2011 - 15:14
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Hello Jeff!

Welcome to our Forum, we're glad to greet you here! Thank you for reporting about the problem, I understand your concern, and would like to help you with it.

It looks like the drivers conflict, so I would advise you to do the following:

  1. Remove Acronis True Image Home 2010 traces from Programs and Features in Control Panel
  2. Reboot the machine
  3. Temporary disable third party protection software (firewall, antiviruses)
  4. Proceed with the Acronis True Image Home 2011 installation

These steps must be sufficient for successful and safe installation.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you.

ven 23/09/2011 - 18:35