Disk and partition backup freezes
I have True Image Home 2011. I am having a problem with getting the disk and partition back to work. I open the main page and click on disk and partition, and the program freezes. The circular waiting symbol just keeps running. I cant kill the program with task manager, I eventually have to go in and stop the processes and then reboot to get it to stop. The first time I let it run for about twelve hours and it was still frozen. I uninstalled TIH then reinstalled it and am having the same problem.
I have Vista Home Premium, The program had been running well in the past. I notice this has been happening since I installed Office 2010. I hope i dont have to uninstall that, that was a pretty big program to install.
Any feedback would be appreciated.
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Try fail, reboot.
Uninstall, reboot.
Reinstall, reboot.
Try fail, reboot
try fail reboot.....reboot reboot.
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I also found and tried the hotfix for build 6868. and of course, reboot, install hotfix, reboot.
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Let's try a couple more things:
- try to do the backup from the recovery CD, so that we are sure this is a Windows environment issue,
- if the backup works from the recovery CD, uninstall 2011, use the clean up utility here http://kb.acronis.com/content/14871 , reboot, reinstall.
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If you're having trouble with ati working at all after install, then before you uninstall, reinstall, I urge you to use msconfig to guard against any program conflicts tainting the installation.
http://netsquirrel.com/msconfig/
msconfig is a broad hand to wave but it won't hurt anything to use it and sometimes it's jsut the thing needed.
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