2011 Update 3 Build 6942 Kills Machine Performance

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Two or three days ago I downloaded and installed this update.

The effect was to make my machine virtually unusable. Boot times far exceed 5 minutes, keyboard and mouse response is nonexistent. (Fujitsu P1610 w. fast SSD, XP Tablet SP3. Other than running Dropbox, the configuration is fairly vanilla.)

All apps run slowly and unresponsively. Acronis 2011, already a slug, is noticeably even slower.

Task manager shows taskmgr.exe and vsmon.exe using a lot of CPU cycles.

Prior to doing this "upgrade" I had none of these problems.

It seems I can repair most of the damage by killing the "Acronis Nonstop Backup Service" and the "Acronis Scheduler 2 Service," but according to Autoruns there are several other Acronis modules that want to get loaded at boot time as well. I do not see these running in Task Manager, so I am guessing that killing the two services also shut these down.

Questions:

1) Is this a known problem? Is there a fix coming?

2) I run two scheduled backups a day. One image backup of my system drive C:\ and one file backup of my data drive D:\. I have no interest in online backup, continuous backup, or any other features. What is the minimum configuration of startup modules and services that I need to run in order for these two backups to be successful? The Scheduler, probably. Anything else?

lun 03/10/2011 - 19:30
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mvp

The Acronis Sched service is the only one you need.
If you don't use the online backup, you can remove if from the installation process (I mean, you can when you install ATI, not afterwards).

mar 04/10/2011 - 03:51
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If you do not use the Acronis sync function, you can also stop and disable the Aconris sync agent service.

mar 04/10/2011 - 13:04
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Sorry to not respond sooner. I didn't realize that the default here was that I wouldn't be notified of responses.

Anyway, apologies to Acronis are in order. The problem was not with this software.

It's a subtle one, though: Apparently about the time I installed the upgrade, my SSD started throwing CRC errors at Windows. When this happens, Windows silently switches the disk access mode from DMA to PIO. This results in a huge hit to disk performance, as the CPU ("Programmed IO") gets involved in every transaction, instead of the disk controller independently dealing ("Direct Memory Access") with the transfers. As a computer designer by trade, I am astonished that Windows would make this switch without providing some indication to the user. No messages in the system logs, ... nothing!

So now I am off on a quest to deal with the disk controller and the disk. Prior to that, redownloading the Acronis package that I had uninstalled -- so I can back up the disk volumes!

Thanks, all.

jeu 06/10/2011 - 01:53