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my backup is failed to recover

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hi every body i work in a computer company as technical and i was install windows 7 manually by installation windows and then install programes untill i discover acronis true image and now i have a backup for most laptop and when when prepare laptops for coustemers i just recover the specfied backup to the spcefic and corrosponding laptops . but i have problems with the disk top not laptops i make a back up for the partion that contains windows 7 with programes and when i tried to recover this bakup by using cd bootable media ind i chose recovery thn i chose this backup from external hard drive and i select partion recovery the i mark the ntfs and mbr and then the distination folder and proceece ((when it finished and the new recoverd windows try start up it failed and the pc restarted )) ((sometime it success )) but not for all desktop please ineed a solution for this problem i need to save my time so any customer want to insatall windows and all programes i just make a rover to the back up that ihave not to install windows and this will take long time (what can i do to make a backup that is general and for all desktops)
thanks for your help

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Mohammed,

The problem sounds as though it is caused by different drivers being needed for the desktop, especially if the motherboards are a mixture of Intel and AMD.

It is also possibly caused by the laptops having a different drive geometry to the desktops.

1. Separate images should be made for laptops and desktops.

2. You possibly need the Plus Pack to solve the driver problems.

3. I think SnapDeploy is probably the better product for your needs, it doesn't need to use a network to be deployed.

4. You do realise that TIH legally only allows you to use it on one to three PC's depending on which one you purchased.

It really is a shame that Acronis don't offer a 'Technicians' licence for their products.