How many licensed versions does an upgrade cover?
Just bought True Image 2012 upgrade, am using a TI 10 with 2 licenses & a TI 2011 with 1 license.
Does the upgrade cover all 3?
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Colin B wrote:How many serial numbers did you receive?
I think, but not totally certain you need an upgrade serial for each product.
Just 1 serial number.
You can't mean it's cheaper to buy the complete product for 3 PCs for £59.95 than buy 3 individual upgrades for each version at a cost of 3 x £23.95?
When I bought the upgrade there was no option to say it was for the 3 licensed older versions I have.
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Sharpo,
The best option is to contact Acronis Sales as they'll give you the correct answer, but I think your conclusion may be correct, as I get the feeling Acronis didn't factor in the 3 pack option into their upgrade price versus the 3 pack full licence.
A case of the left hand not quite in sync with the right hand!
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I found the answer to my question by using the live chat. Seems that there are 2 similar pages on the Acronis web site, one only gives the option to purchase a single license upgrade but the other has the option to upgrade 3 licensed - the page I was directed to after logging in to my account didn't take me to the appropriate page.
I wasn't impressed and asked for a refund as I didn't want to pay more money. Had the site been more informative, and accurate, I would have known exactly what I had been buying.
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