eSATA image creation but not image restoration

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Just thought I would start an official thread on this one. It is not a huge deal but is inconvenient.

I can run Master Image Creator using an external eSATA drive and it is very fast.

However, when I attempt to deploy an image using the Stand Alone mode and eSATA, the drive is simply not found although the BIOS sees it just fine. I can switch to USB 2 mode and that works, but is slower.

So, it seems that the Stand Alone program is different than the Master Image Creator in that it is missing eSATA support.... unless I am missing something.

lun 07/03/2011 - 18:35
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Hello Eric,

Thank you for finding time to open the thread and report about the issue, I will be glad to help you!

This is actually a lack of drivers on the bootable media you're using. They should be present, and the process should run without any problems. As a workaround I would advise you to download the latest updated media from your account (it will be in *.iso format) and burn it onto the CD. After that please check, whether the issue remains.

Should the problem be present, please gather Acronis Linux Report and send it to us directly. This information will help us to find the cause of the problem, and an appropriate solution for it.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

lun 14/03/2011 - 20:38
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I'm on the trial copy still. I will re-download the 3.0_d_en package and see what I get there.

ven 18/03/2011 - 16:03
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Nothing new in the trial. Is it possible to get an updated driver disc iso from you?

Same problem exists on CD or USB boot at the moment.

ven 18/03/2011 - 16:15
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Dear Eric,

Thank you for keeping us posted.

Sure thing I will send you the link to the updated bootable media via Private message in a minute.

Should the issue remain, please gather the Acronis Linux Report and send it to us directly. This information will help us to find the cause of the problem, and an appropriate solution for it.

Let me know if you have any concerns or questions, I will be glad to help.

Thank you!

ven 18/03/2011 - 19:47
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi Yana,
I downloaded the ISO and made a new CD. Still no eSATA option. There must be more to it than the drivers. On the same disc, if I choose to create an image, it works. It is only when I choose the third option, Standalone Utility, that eSATA drives don't show up.

ven 18/03/2011 - 21:45
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello, Eric.
Thank you for interest to Acronis Snap Deploy 4. Acronis Standalone Utility can deploy images located:
- in network shared folders
- on USB and FireWire (IEEE-1394) storage devices (hard drives, flash drives) attached to the managed computer
- on DVD+R/RW, DVD-R/RW, CD-R/RW loaded in the managed computer media drive.

Thus, I assume eSATA is detected by our linux-based media as a fixed drive (not a removable media), and as a result this drive is not shown in the list of available storages.

mar 22/03/2011 - 07:25
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Ah OK. Is there any chance this can be "fixed" in the Standalone Utility?
Thanks!

mar 22/03/2011 - 15:47
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello, Eric.
We've created a ticket in our internal tracking system (case #112967), it will be considered in the next version of ASD we are working on at the moment.

mer 23/03/2011 - 06:11
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi,

I am having the same issue. Just wanted to get back and find out if the eSata issue was fixed. i.e. Can we now deploy using eSata drives? We downloaded the latest acronis software but are due testing it.

Is the process of adding eSata as one of the external drive in progress? should we be expecting any changes in the future? Getting this fixed would really help us in our deployment process.

Thank you.

mer 25/01/2012 - 19:37