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Cannot update True Image Home 2011 build 5519

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When I try to update, it runs through almost the entire process and then gives me the message:

Module C:\Program files|true image home\Mapi_proxy_32 dll failed to register. HRESULT -214702714.
Contact central support.

I have latest update for XP Pro and JAVA, and have my virus program turned off.

I have tried it from program update link. I tried downloading from your site. I tried downloading the latest Full Version from your site. Each have the same exact result. The mouse gets frozen when I hit ABORT.

This is bad, please help.

0 Users found this helpful

Did you try to uninstall ATI 2011, use the clean up utility located here

http://kb.acronis.com/content/14871

Then reboot, and install the latest build?

I tried uninstalling and it reports that the installation is corrupted and to contact support.