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my licence key is not accepted

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i try to activate my aronis backup und recovery SBS Version that i bought for 450 euro

I installed the licence server on a windows 2003 server, then try to install
the original key from the CD. the licence server doesnt accept that key.... grrr

then i downloaded the lastest version
key and software...

here the key was accepted by the licence server... at least....

after i want to install the new software it sais: no matching key available

if i want to have support it says... support programm expired.... great

do i need to pay a per incident support licence now ??

thanks for any ideas on this one

ray, switzerland

0 Users found this helpful

Hello Raymond,

Thank you for your post.

If there is a problem with adding a license to the license server I would recommend the following article from our Knowledge Base.

It appears that there was some confusion with the licenses and I found that your cases are being handled by our Support team.

I would really appreciate if you could let us know if you need additional assistance.

Thank you.