Acronis support

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Contributions: 14
Commentaires: 22

Hi
Does Acronis support ever answer E Mails from people asking for help? I have sent E mails, and have talked to support on live chat, they tell me they will send E Mails to me with instuctions as to how to create several files to send to support.
The only E Mails that I have received from them were asking if my case was resolved.
I upgraded to TI 2010, as they told me my old program would not work in Windows 7.
Well I upgraded to 2010 and it runs just fine in Vista, but will not run in Win 7.
I can't do anything as it stops responding no matter what I try to do.
Thanks
Ken

mar 27/10/2009 - 18:08
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Frequent Poster
Contributions: 4
Commentaires: 942

Hello Kenneth,

I clearly understand the issue and will do my best to help you.

I have found several support cases related to your issue and escalated them to the person responsible for them. You will be contacted with instructions soon.

As an alternative you can explain the whole issue from scratch here and we will try to find solution for you. Supported cases I have found doesn’t have the full issue description.

dim 08/11/2009 - 07:06
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