Too many activations

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Hello, I was running the trial version of Acronis True image home, upon recommendation from a PC repair company. Last month I received an email from Acronis with details on the 2012/Plus Pack upgrade at a discounted price and took advantage of the offer, paid, downloaded and installed. Then installed the relevant codes on ONE PC.

A couple of weeks passed and I started receiving the 'Too Many Activations' error message, apparently I'm trying to activate the serial on a second PC, which I'm not. One PC, one installation and no hardware changes since the installation...unless a windows update has been silly.

I'm hesitant to un-install and re-install Acronis in case it doesn't remember my settings and thought I'd tap the knowledge of those here first.

The PC is running Windows Vista 32bit Home Premium SP2.

Any help would be appreciated.

Nick

ven 20/04/2012 - 08:10
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Commentaires: 3268

Hello Nick,

Welcome to our Forum, we're glad to greet you here.

There can be several reasons for the issue, most possible is some error with the license. Please contact our Forum moderator Anton directly as he requested in this comment.

We would also appreciate if you could refer to this thread in future, as this issue is important for us, and we need to keep all the data stored in one place.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you.

ven 20/04/2012 - 11:23