11.7.50058 cannot validate tape backup

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 2
Commentaires: 4

Backup windows 10 Version 1607 WS to LTO-2 tape drive.

Backup completes fine, but attempting to validate the archive results in a failure after a random time period between 0 and 5 minutes.  Fails after a different amount of data read from the tape on each validation attempt.   Doing another full BU to another tape and then attempting to validate that fails in exactly the same way.

The tape drive and tape are both in excellent health as far as HP Library and Tape Tools are concerned.  Tape drive full test was run with NO errors.

--------------------
Log Entry Details
--------------------
Type:          Error
Date and time: 24/11/2016 17:39:38
Backup plan:   [None]
Task:          MyValidation_1
Code:          20,250,685(0x135003D)
Module:        309
Owner:         amonra@mercury
Message: Command 'Validating' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c9510
Fields:  $module : service_process_vs_50058
Message: Command 'Validating' has failed.
--------------------
Error code: 22
Module: 309
LineInfo: 8d165e86fb819666
Fields:  TraceLevel : 1, $module : disk_bundle_vs_50058
Message: TOL: Failed to execute the command. The 'Validating' command validates an entire backup archive within the specified location.
--------------------
Error code: 208
Module: 161
LineInfo: b320396adfe3c2b
Fields:  IsReturnCode : 1, $module : disk_bundle_vs_50058
Message: Failed to validate the archive.
--------------------
Error code: 110
Module: 161
LineInfo: fa6ac65d19a97885
Fields:  $module : disk_bundle_vs_50058
Message: Failed to validate archive 'Mercury(2016-11-24)'.
--------------------
Error code: 1060
Module: 1
LineInfo: a76a4f127d472868
Fields:  $module : disk_bundle_vs_50058
Message:
--------------------
Error code: 91
Module: 64
LineInfo: bae6e99b422c0e43
Fields:  code : 8, $module : disk_bundle_vs_50058
Message: Failed to validate backup archive 'EEA418AF-1DA3-4D0D-90B5-1C1A0AD638A1' from the location with ID 'atis:/tape?F7117F5F-1D3F-4AED-97B5-938872096DE5'.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x0135003D+0x01350016+0x00A100D0+0x00A1006E+0x00010424+0x0040005B+0x00000008

--------------------

I've not yet tried to restore the backup to another drive (my next step).

Dave

ven 25/11/2016 - 14:22
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 2
Commentaires: 4

Well that was interesting, I tried to restore the partitions to another disk and the last partition from the original disk was restored to the beginning of the new disk instead of the end which is totally insane.  The next partition attempted was the main windows partition and that restore failed eventually after 20 odd minutes:

Here's the log:

<log build="50058" version="11" product="Acronis Backup Management Console">
  <event id="1" type="Information" time="25/11/2016 15:07:32" policy="[None]" task="MyRecover_1" InstanceType="[None]" Instance="[None]" Machine="mercury" message="Command 'Recovering volumes/Managing ASZ' is running." code="20,250,682(0x135003A)" module="309" Owner="amonra@mercury"/>
  <event id="2" type="Information" time="25/11/2016 15:07:33" policy="[None]" task="MyRecover_1" InstanceType="[None]" Instance="[None]" Machine="mercury" message="Data recovery From: &#32;Backup type: Image Recovery of: Disks |Additional info: |--------------------|Error code: 1020|Module: 1|LineInfo: d6766e7a609aabf5|Fields: &#32;$module : disk_bundle_vs_50058|Message: Data recovery From: &#32;Backup type: Image Recovery of: Disks |--------------------" code="66,556(0x103FC)" module="1" Owner="amonra@mercury"/>
  <event id="3" type="Information" time="25/11/2016 15:07:33" policy="[None]" task="MyRecover_1" InstanceType="[None]" Instance="[None]" Machine="mercury" message="Pending operation 49 started: 'Clearing disk (Hard disk 3)'." code="66,040(0x101F8)" module="1" Owner="amonra@mercury"/>
  <event id="4" type="Information" time="25/11/2016 15:07:33" policy="[None]" task="MyRecover_1" InstanceType="[None]" Instance="[None]" Machine="mercury" message="Pending operation 12 started: 'Recovering partition sector by sector (No label () -> No label (F))'." code="66,040(0x101F8)" module="1" Owner="amonra@mercury"/>
  <event id="5" type="Information" time="25/11/2016 15:07:33" policy="[None]" task="MyRecover_1" InstanceType="[None]" Instance="[None]" Machine="mercury" message="Tape 'Tape 1' has been mounted to drive 'HP Ultrium 2-SCSI F63D (HUL6C00989)'." code="4,390,912(0x430000)" module="67" Owner="amonra@mercury"/>
  <event id="6" type="Information" time="25/11/2016 15:07:43" policy="[None]" task="MyRecover_1" InstanceType="[None]" Instance="[None]" Machine="mercury" message="Starting to read from tape 'Tape 1'." code="6,553,600(0x640000)" module="100" Owner="amonra@mercury"/>
  <event id="7" type="Information" time="25/11/2016 15:09:04" policy="[None]" task="MyRecover_1" InstanceType="[None]" Instance="[None]" Machine="mercury" message="Pending operation 12 started: 'Recovering partition sector by sector (Mercury (C) -> Mercury (G))'." code="66,040(0x101F8)" module="1" Owner="amonra@mercury"/>
  <event id="8" type="Error" time="25/11/2016 15:27:03" policy="[None]" task="MyRecover_1" InstanceType="[None]" Instance="[None]" Machine="mercury" message="Operation with partition 'C:' was terminated.||Additional info: |--------------------|Error code: 502|Module: 1|LineInfo: a164035b3ff39285|Fields: &#32;$module : disk_bundle_vs_50058|Message: Operation with partition 'C:' was terminated.||--------------------|Error code: 32|Module: 7|LineInfo: f5f8cbcf76155639|Fields: &#32;$module : disk_bundle_vs_50058|Message: The archive is corrupted.|--------------------" code="66,038(0x101F6)" module="1" Owner="amonra@mercury"/>
  <event id="9" type="Information" time="25/11/2016 15:27:03" policy="[None]" task="MyRecover_1" InstanceType="[None]" Instance="[None]" Machine="mercury" message="Bootability fix operation has started." code="1,900,544(0x1D0000)" module="29" Owner="amonra@mercury"/>
  <event id="10" type="Warning" time="25/11/2016 15:27:03" policy="[None]" task="MyRecover_1" InstanceType="[None]" Instance="[None]" Machine="mercury" message="Multiple partitions with UUID '80C15E0A641ED101' are found.|Additional info: |--------------------|Error code: 823|Module: 29|LineInfo: edccd0da4eb55b46|Fields: &#32;$module : disk_bundle_vs_50058|Message: Multiple partitions with UUID '80C15E0A641ED101' are found.|--------------------" code="1,901,367(0x1D0337)" module="29" Owner="amonra@mercury"/>
  <event id="11" type="Warning" time="25/11/2016 15:27:03" policy="[None]" task="MyRecover_1" InstanceType="[None]" Instance="[None]" Machine="mercury" message="Several partitions have an equal UUID. System boot problems may appear.|Additional info: |--------------------|Error code: 823|Module: 29|LineInfo: edccd0da4eb55d6b|Fields: &#32;$module : disk_bundle_vs_50058|Message: Several partitions have an equal UUID. System boot problems may appear.|--------------------" code="1,901,367(0x1D0337)" module="29" Owner="amonra@mercury"/>
  <event id="12" type="Warning" time="25/11/2016 15:27:03" policy="[None]" task="MyRecover_1" InstanceType="[None]" Instance="[None]" Machine="mercury" message="Disk '\local\hd_sign(2329572C)' has an invalid BIOS number: 0. The following value will be used: 129.|Additional info: |--------------------|Error code: 500|Module: 29|LineInfo: b43bbf466f1c1b3b|Fields: &#32;$module : disk_bundle_vs_50058|Message: Disk '\local\hd_sign(2329572C)' has an invalid BIOS number: 0. The following value will be used: 129.|--------------------" code="1,901,044(0x1D01F4)" module="29" Owner="amonra@mercury"/>
  <event id="13" type="Information" time="25/11/2016 15:27:03" policy="[None]" task="MyRecover_1" InstanceType="[None]" Instance="[None]" Machine="mercury" message="Bootability fix operation has finished." code="1,900,544(0x1D0000)" module="29" Owner="amonra@mercury"/>
  <event id="14" type="Information" time="25/11/2016 15:27:54" policy="[None]" task="MyRecover_1" InstanceType="[None]" Instance="[None]" Machine="mercury" message="Bootability fix operation has started." code="1,900,544(0x1D0000)" module="29" Owner="amonra@mercury"/>
  <event id="15" type="Information" time="25/11/2016 15:27:54" policy="[None]" task="MyRecover_1" InstanceType="[None]" Instance="[None]" Machine="mercury" message="Bootability fix operation has finished." code="1,900,544(0x1D0000)" module="29" Owner="amonra@mercury"/>
  <event id="16" type="Information" time="25/11/2016 15:27:54" policy="[None]" task="MyRecover_1" InstanceType="[None]" Instance="[None]" Machine="mercury" message="Tape drive operation statistics.| &#32;Rewinds count: 0| &#32;Total rewind time: 0 seconds| &#32;Seeks count: 83| &#32;Total seek time: 901 seconds| &#32;Reads count: 3557| &#32;Total read time: 158 seconds| &#32;Total data read: 6866829312 bytes| &#32;Average data read: 1930511 bytes| &#32;Total read interval: 1001 seconds| &#32;Max read interval: 50080 milliseconds| &#32;Average read interval: 281 milliseconds| &#32;Average read speed: 43387351 bytes/second| &#32;Writes count: 0| &#32;Total write time: 0 seconds| &#32;Total data wrote: 0 bytes| &#32;Average data wrote: 0 bytes| &#32;Total write interval: 0 seconds| &#32;Max write interval: 0 milliseconds| &#32;Average write interval: 0 milliseconds| &#32;Average write speed: 0 bytes/second|" code="0(0x0)" module="0" Owner="amonra@mercury"/>
  <event id="17" type="Error" time="25/11/2016 15:27:54" policy="[None]" task="MyRecover_1" InstanceType="[None]" Instance="[None]" Machine="mercury" message="Command 'Recovering volumes/Managing ASZ' has failed.|Additional info: |--------------------|Error code: 61|Module: 309|LineInfo: 4a8728dc8a1c9510|Fields: &#32;$module : service_process_vs_50058|Message: Command 'Recovering volumes/Managing ASZ' has failed.|--------------------|Error code: 22|Module: 309|LineInfo: 8d165e86fb819666|Fields: &#32;TraceLevel : 1, $module : disk_bundle_vs_50058|Message: TOL: Failed to execute the command. Recovering disks and volumes.|--------------------|Error code: 768|Module: 149|LineInfo: ce47d41ec10269fd|Fields: &#32;$module : disk_bundle_vs_50058|Message: Recovery has failed.|--------------------|Error code: 1060|Module: 1|LineInfo: b43e776571144dee|Fields: &#32;$module : disk_bundle_vs_50058|Message: Failed to commit operations.|--------------------|Error code: 32|Module: 7|LineInfo: f5f8cbcf76155639|Fields: &#32;$module : disk_bundle_vs_50058|Message: The archive is corrupted.|--------------------" code="20,250,685(0x135003D)" module="309" Owner="amonra@mercury"/>
</log>

Good thing I'm only trying the product ...

Dave

ven 25/11/2016 - 16:18
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 2
Commentaires: 4

That was interesting. 

As I couldn't do a stand-alone backup booted from the CD because it's an evaluation copy, I thought I'd try to run a stand-alone validate of the tape backup that I took using the product installed under Windows (that would neither validate nor restore).

It took me a while to work out that I needed to do a "re-scan" to be able to validate that archive.

Once I'd done that however, the entire backup tape validated without a problem, so it looks like the Windows code to read LTO archives is broken as well as the code that restores the partitions to the wrong location.   So far so not impressed.

Dave

mar 29/11/2016 - 12:06
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 2
Commentaires: 4

Hmmm re-downloaded, reinstalled, retried backup followed by validate and this time it works????

Maybe it was a bad install image?  Though if that was the case, I'm surprised that wasn't detected during the installation.

Unless the latest Windows update fixed something ????

Odd indeed.

"All's well that ends well" as they say.

dim 04/12/2016 - 10:48
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Contributions: 250
Commentaires: 7092

Hello David,

Thank you for feeding back! Should you face any issues with recovery, I'd recommend reporting this to Acronis support team.

 

mer 14/12/2016 - 13:21
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.