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Acronis Backup 11.7 error when cloning

Thread needs solution

Setup is the same as described here:

https://forum.acronis.com/forum/126416

And, still, using installed version or boot cd doesn't change results.

This time I'm trying to clone source disk (500 GB mechanical) directly to an empty 500 GB SSD one.

I open Acronis Disk Management, select source disk and "clone basic disk". Soon I get this error:

-----------------------------------------------------------------------
Errore
-----------------------------------------------------------------------
Controllo operazioni in corso...
-----------------------------------------------------------------------
Dettagli:
    Codice: 9.764.883(0x00950013)
<u>LineInfo:</u> 0xD959F80CF9ECC419;

    Modulo: DiskBundleEx_vs_44421
    Messaggio: Rilevamento fallito.

    Codice: 3.539.348(0x00360194)
<u>LineInfo:</u> 0x490DC54208ACB94A;

    Modulo: DiskBundleEx_vs_44421
    Messaggio: Probe Fdisk fallito.

    Codice: 1.060.867(0x00103003)
<u>LineInfo:</u> 0x53BA2F6D711CBB63;

    Modulo: DiskBundleEx_vs_44421
    Messaggio: Spazio insufficiente per eseguire l'operazione.

-----------------------------------------------------------------------

If I close the error window I see the next step where I can select destination disk.

I select the emtpy disk, go on and I get this error

 

---------------------------------------------------------------------------
Errore
---------------------------------------------------------------------------
Applicazioni modifiche in corso...
---------------------------------------------------------------------------
Dettagli:
    Codice: 9.764.884(0x00950014)
<u>LineInfo:</u> 0xD959F80CF9ECC443;

    Modulo: DiskBundleEx_vs_44421
    Messaggio: Applicazioni fallita.

    Codice: 3.539.346(0x00360192)
<u>LineInfo:</u> 0x490DC54208ACB935;

    Modulo: DiskBundleEx_vs_44421
    Messaggio: Operazione Fdisk fallita.

    Codice: 1.060.881(0x00103011)
<u>LineInfo:</u> 0x53BA2F6D711CBACC;

    Modulo: DiskBundleEx_vs_44421
    Messaggio: TEXT_FDISK_ERROR_OP_COPY_GROUP

    Codice: 458.753(0x00070001)
<u>LineInfo:</u> 0x8241CADBFCA7085D;

    Modulo: DiskBundleEx_vs_44421
    Messaggio: Internal error: ext2fs parameters are incorrectly calculated

---------------------------------------------------------------------------

 

0 Users found this helpful

Hello Valerio,

What OS and filesystem are you using in this case? 

I would suggest opening a support ticket to get this investigated in any case.

I tried both with Acronis Boot CD and with installed Acronis on Windows Vista.

The source disk is the same as in the other thread:

I cannot open a ticket because I have no active manteinance subscription. If I had, I already would have opened it :-)

-----

Source data is a 500 GB SATA mechanical disk, with plain mbr partition table.

sda1 ext4 14.65 GB 11.22 GB free

sda2 extended

sda5 swap 4.88 GB

sda6 ext4 43.95 GB 30.67 GB free

sda7 ext4 43.95 GB 17.85 GB free

sda8 ext4 358.3 GB 73.6 GB free

Destination data is an empty 500 GB SSD (its size is slightly larger than source one)

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Contributions: 250
Commentaires: 7092

Hello Valerio,

If your maintenance contract has expired, you can contact our Renewals team here. Our colleagues will provide more information on available support ptograms and quotes. Forum is mostly for sharing experience, best practices and addressing usability and known issues. Any indepth investigation is unfortunately not possible with the forum resources. 

Thank you for understanding!