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Errorcode 26 - Fail to create snapshot

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Hello Forum

I've got a problem with my backup. Since last week, sometimes the backup hangs at 60% and won't continue.

I've looked in the log and it tells me this:

Fail to create snapshot for backup

Additional information: 
--------------------
Errorcode: 26
Module: 23
line Info: 616ad0806a63024c
Felder:  Path : \\"my path"
Message: fail to ceate snapshot for backup
--------------------

I tried to fix it, but after one week of successful backups it always happen again.

I am using Acronis Backup & Recovery 11.5

Thanks for help

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Hello Kessler,

Thank you for your posting! Could you please provide more information about the data you are backing up, backup scheme and target location: 

  • Disk or File backup? Schedule and scheme - better attach a screenshot of settings;
  • Are you backing up local drives or network shares?
  • Do you want to protect running databases like SQL or Exchange?
  • Are there enough space on target location? Do you have clean up or replication rules configured after backup? Actually the snapshot is being created at 15-20%, at 60% there could be issues with operations performed after the backing up of data is completed.

Thank you,