Failed to send mail (although the settings are right)

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Commentaires: 1

First, please excuse my bad english.

I have Acronic B&R 11.5 for windows server and all is working fine, but
last week we had to change our mail-settings because of a new provider.
The old provider worked with unsecured servers, the new requires SSL-Connection.
No problem (I thought) and changed the name of the server into securesmtp.t-online.de with port 465 and set a mark to Secure connection with type SSL.

The error below comes very quickly.

I also tried to set the incoming server with port 995 and the same user and password, but then another error appears (translated: problems while register to pop3-Server), but username and password are absolutly correct and we also tried with another account.

What can I do?

The error encounters, when just smtp-server ist set, is: 0x014F0020+0x014F000E

The whole error-box is looking like this:

Code: 21.954.592(0x014F0020)
LineInfo: 0xDA7E497CF4160E20;

Modul: disk_bundle_vs_32256
Nachricht: Senden der Nachricht von '' an 'ebert@pcbse.de' fehlgeschlagen (SMTP 'securesmtp.t-online.de:465').

Code: 21.954.574(0x014F000E)
LineInfo: 0xDA7E497CF4160E00;

Modul: disk_bundle_vs_32256
Nachricht: Verbindung mit Mail-Server fehlgeschlagen.

Please help me.

lun 22/06/2015 - 10:13
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Contributions: 250
Commentaires: 7092

Hi Klaus,

Thank you for your posting! Please proceed with the troubleshooting steps from this article. Pay attantion to the parts 2.3 and 2.5. Check if notifications work with the Gmail client. I would also recommend to install an undate, as 32256 is a rather old one.

Thank you,

ven 26/06/2015 - 14:31
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