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Next job run is a past date

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I have a backup job and for whaterver reason the next run date is 6-11-15.  Not sure why it is this way all my other jobs are sheduled and run on time online this job shows this way and does nto run according to schedule.

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Hello chris chong,

Thank you for your posting! I would suggest the following:

Please truncate AMS SQL database as described in the following article: https://kb.acronis.com/content/12857 Sometimes AMS db grows to considerable size (100 GB or more) and therefore new entries are not processed.

Further please run the AMS troubleshooting script with the parameter -fix on the machine with AMS. Start the backup task and check if the issue is resolved.

Thank you,

did both those things, when running the ams script i get the this result.

C:\>cscript /nologo ams.js -fix: ask
Checking number of unprocessed events
> OK
Checking event processing speed
> OK
Checking sync database size
> OK
Checking DML database size
> OK
Checking recent errors
> WARNING: There are '155' error(s) in AMS log for past week.
Checking withdrawn machines
> OK
Checking orphan machines
> OK
Checking orphan instance aspects
> OK

Tried with the fix all and it still comes back with the same result.  So you have an idea of what my issue is i attached a pic.  Disregard the error on the on the 3rd line.  Also, restarted all Acronis services.

 

 

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Contributions: 250
Commentaires: 7092

Hello chris chong,

Thank you for cooperation! If SQL truncation did not help, I would suggest the following actions:

  • re-add the Agent to AMS as follows (connect to Agent directly and go to "Options -> Machine options -> Machine management" and select "Stand-alone management". Then delete this Agent from the AMS and re-add it
  • Check connection using telnet from Acronis Management Server to the Management Agent (agent machine) and form the Agent to AMS on port 9876, as described in this article. If it does not work – you are facing a connection issue. Please refer to Acronis Backup Advanced: Connection to Remote Components Fails.
  • Make sure the antivirus software does not block communication and data traffic between the Management Server and Management Agents (agent machines). Information is processed in “cards” stored in the Outbox folder on the agent machine.

    Make sure that this folder is excluded from the antivirus check: 
    Windows XP,2003 C:\Documents and Settings\All Users\Application Data\Acronis\BackupAndRecovery\MMS\Outbox 
    Windows Vista,7,2008,2012,8 C:\ProgramData\Acronis\BackupAndRecovery\MMS\Outbox 

    Acronis Software: Making Acronis Products Compatible with Antivirus Software will help to set up exclusions.

  • Create new backup plan and check if it works as scheduled.

Thank you,