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[RESOLVED] Unable to cleanup archive

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Hi All
I have been trialling ABR 11.5 Build 32308 SBS edition and everything works ok except for the fact it cannot cleanup/delete old archives.

I have this running on a W2K3 SBS server with SP2 and have setup retention rules that after 7 archives it will deleted/cleanup the oldest one.

I have a custom backup plan, doing full backups to Dlink NAS DNS-343 (latest firmware and AD add-in) 1TB storage.

Backups occur without a problems but the software is unable to delete old backups which causes the destination to fill-up, have no space left and then it cannot backup anymore.

Here is the log:

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1 Information 3/8/2013 8:00:02 PM Command 'Running backup plan 'backup2'' is running.
2 Information 3/8/2013 8:00:22 PM Command 'Replicating backups/cleaning up archives (1st location)' is running.
3 Error 3/8/2013 8:00:24 PM Command 'Replicating backups/cleaning up archives (1st location)' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields: $module : service_process_vs_32308
Message: Command 'Replicating backups/cleaning up archives (1st location)' has failed.
--------------------
Error code: 218
Module: 161
LineInfo: b320396adfe3cc9
Fields: IsReturnCode : 1, $module : disk_bundle_vs_32308
Message: Failed to delete the backups from archive '\\backup2\acronis\#arl:/D59906BB-5A6F-4B88-B7E9-91434EA54649/1E0F8F50-61C7-4FB1-ABEF-00AC950E4C9E/29D51C40-99B1-4B86-9EFE-9C3E147BB177?archive_name%3dbackup2' by the specified filter.
--------------------
Error code: 507
Module: 64
LineInfo: a1d3981537c687b7
Fields: id : backup2_2013_02_18_20_00_21_927D.TIB, $module : disk_bundle_vs_32308
Message: Failed to open the backup archive by the ID.
--------------------
Error code: 1
Module: 64
LineInfo: 98130db273d2480
Fields: $module : disk_bundle_vs_32308
Message: The archive is invalid or its type is unsupported.
--------------------
Error code: 9
Module: 64
LineInfo: 95962d9a14426d0d
Fields: $module : disk_bundle_vs_32308
Message: Failed to find the backup.
--------------------
Error code: 9
Module: 64
LineInfo: 95962d9a14426d0d
Fields: $module : disk_bundle_vs_32308
Message: Failed to find the backup.
--------------------
Error code: 9
Module: 64
LineInfo: 95962d9a14426d0d
Fields: $module : disk_bundle_vs_32308
Message: Failed to find the backup.
--------------------
Task 'Full backup' has failed on machine 'tnms1.TNMCONSULTING.local'.
--------------------------------------------------------------------------------------------------------------------------

Someone suggested there is a later build (32322) which fixes the problem but I cannot find it anywhere.

If anyone is able to help me, it would be greatly appreciated.

Many thanks.

Regards

Alfred

Find the solution here.

0 Users found this helpful

Hello Alfred Buatti,

Thank you for posting this question in our forum.

The requested build is a hotfix only. I will send a download link in private message to you. The hotfix is included in next official update of this product.

I will close this thread and if you need additional information or assistance you can reach me at any time via a private message.

Thank you.