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tape format

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hi to all

i have acronis backup 11.5 and i also have a hp C7976A tape.

when i want to archive my data on tape i get an error that tape is full.

my question is how can i format my tape with acronis software.

thank you all 

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Hi, if your tape device installed properly and shown in Windows Device Manager, go to Tape Managment -> perform Detect Hardware operation. Then Perfrom Full inventory of your library or drive with inserted tape hp C7976A. If the tape is really full, software will place it to Unrecognized or Imported pool.

Choose the tape and perform Erase operation, after it, the tape will appear in the free pool and ready to use.

Hi...

Acronis Backup Advanced or Acronis Backup may fail to work with tapes on a machine where third-party software with proprietary tape management tools is installed. To make sure Acronis Backup can properly access tapes in such an environment, you need to uninstall or deactivate the third-party tape management software.

Thanks