Aller au contenu principal

windows 8.1 universal restore problem

Thread needs solution

Hi
Having problem with universal restore on win8.1(32bit) pro, version 6.3( build 9600 ).
I made a backup from a win8.1(32bit) version 6.3( build 9600 ) , by acronis backup & recovery 11.5.
After I recover It (universal restore) successfully on dissimilar hardware, or on the same pc , with Universal restore option enable, The sound card won work in the new (returned) windows,(in any way) and even if I install proper driver from motherboard DVD. I tried every possible way to make the sound card work, it was useless. (Also tried Win 8 enterprise, build 9200.)
But if I turn Universal restore option off during recovery , after recovery done , everything is normal. (sound card work)
I do the same thing on win7 And after Universal Restore option enable, everything is ok.
I will be appreciated if some one help for solution.
Thanks Indeed.

0 Users found this helpful

Hello Hamid,

as discussed in private messages, please check if you use the right  driver for your mother board. If there are any other versions available, please use them.

If it doesn't help, please contact our support with following logs.

Thank you.