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Windows server 2012 - There is an error with the virtualization server of type 'Parallels Workstation'

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Hi guys, looking at the logs on my Acronis Management server (build 11.5.43994), im getting the below error every minute or so, looking at the knowledge base, i can see a workaround for Linux regarding a change to the 'VirtualWare.config file' however i cant seem to see anything for Windows, i can find various copies of this config file on on Windows on temp folders etc however the config is not the same as the Linux, any ideas?

There is an error with the virtualization server of type 'Parallels Workstation'.
Additional info:
--------------------
Error code: 64
Module: 83
LineInfo: d2490998ec005cc9
Fields: $module : disk_bundle_lxa64_pic_39029
Message: There is an error with the virtualization server of type 'Parallels Workstation'.
--------------------
Error code: 1
Module: 0
LineInfo: 71b8bfe1e576dc3f
Fields: token : /usr/lib/Acronis/VirtualWare/libparallels_wst.so, dltoken : /usr/lib/Acronis/VirtualWare/libparallels_wst.so: cannot open shared object file: No such file or directory, $module : disk_bundle_lxa64_pic_39029
Message: Cannot load the dynamic library.

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Apologies, just noticed that the entries are referring to actual linux boxes that are experiencing the issue, could you confirm what the best course of action is for these multiple errors?

Regards

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Hi Terry,

Thank you for your posting! Yes, please proceed with the solution from this article. The issue should be gone after that.

Thank you,