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Backup activity frozen

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In the agent system backup process is frozen for more than 12 hours at 20%. Tried repairing, and reinstalling the Acronis on the agent after that and also same issue.

Attached are screenshots for reference.

Thanks in advance

Fichier attaché Taille
Screenshot (38).png 366.14 Ko
Screenshot (39).png 385.08 Ko
Screenshot (40).png 371.32 Ko
Screenshot (41).png 330.27 Ko
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Dear Mahesh Kumar,
Thank you for reaching out. We would recommend checking this aricle: 
Acronis Cyber Backup: Troubleshooting Performance Issues | Knowledge Base