New installation - Backup errors

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I am testing the trial version of Acronis Backup for Hyper-V with a view to purchase, and am having a few problems.

1. VM's with SQL Server - fail to back up. The error that I am receiving is:

Command 'Running backup plan 'MTI-1'' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields: $module : mms_vs_38929
Message: Command 'Running backup plan 'MTI-1'' has failed.
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dda6
Fields: $module : agent_protection_addon_vs_38929
Message: Failed to execute the command.
--------------------
Error code: 54
Module: 482
LineInfo: 5c71ebf434f0c47a
Fields: $module : disk_bundle_vs_38929
Message: Failed to collect all of the data required for single-pass backup of Microsoft SQL Server.
--------------------
Error code: 4358
Module: 87
LineInfo: e4fe5c9fd5e63ded
Fields: $module : aaib_mssql_backuper_vs_38929
Message: Failed to collect the metadata of the SQL Server databases selected for backup. The databases will not be backed up.
--------------------

2. VM with Exchange Server installed - This machine backs up normally, however when I go to the Microsoft Exchange Server navigation icon it does not display.

3. Reports - default browser is Chrome, error message:
Unsafe attempt to load URL file:///C:/... .../report.xslt from frame with URL file:///C:/... .../report.xml. Domains, protocols and ports must match.

lun 10/11/2014 - 17:36
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Contributions: 22
Commentaires: 3800

Hi Lester,

1. Such error may appear when you try to back up machine which has an Acronis Agent installed inside it, use single-pass option and there is one or more SQL instances which are not running in the machine. You should check that all your SQL instances are running in Windows services.
Note that there is currently no ability to create a VM backup (agent-less) with single-pass option in Acronis Backup 11.5 Advanced - this is what we plan to implement in the next version coming next year.

2. The exchange data must be backed up separately with Agent for Exchange installed inside the machine. It is not possible to restore Exchange items from a VM or entire machine (image) backup currently. This feature is planned for the next version of Acronis Backup coming next year.

3. This appears to be a problem related to Chrome security specifics. See http://stackoverflow.com/questions/3828898/can-chrome-be-made-to-perfor… . In short: Chrome is blocking XML files from accessing local XSLT files in the same directory and reports are generated in .xml + .xslt format.

Thank you.
--
Best regards,
Vasily
Acronis Virtualization Program Manager

jeu 13/11/2014 - 08:25
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